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IPlayer problem

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    Barneyboy

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    Hello,it looks like I have Iplayer problems as well.
    Both machines loaded into IPlayer no problem till 1 day ago.
    Now both of the humax players ,1 upstairs and 1 in bedroom,when trying to access Iplayer,both freeze.
    Ive tried all the remedies on a previous post but to no avail.
    If I go onto my tv and load IPlayer,it comes on no problem.
    Ah,also when I try to load channel 5 catchup,the humax resets back to normal tv as well.
    If both my humax machines display the same problem,it must be Humax related,not IPlayer?

    | Sun 12 Jan 2020 14:24:31 #1 |
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    Martin Liddle

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    Barneyboy - 18 mins ago  » 
    Both machines loaded into IPlayer no problem till 1 day ago.

    Which model of Humax boxes do you have please?

    | Sun 12 Jan 2020 14:44:06 #2 |
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    Barneyboy

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    Both fvp 4000t machines.
    Never had any problems with IPlayer whatsoever,till 1 day ago.

    | Sun 12 Jan 2020 15:04:12 #3 |
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    Martin Liddle

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    Barneyboy - 15 mins ago  » 
    Both fvp 4000t machines.

    Thanks; working OK for me on an FVP-5000T. Who is your ISP please?

    | Sun 12 Jan 2020 15:20:19 #4 |
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    Barneyboy

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    Without getting into the ins and outs,IPlayer has worked on both my humax machines for the last 2 years,then they both stop working simentaneosly.

    Does that not point to maybes BBC iPlayer not supporting humax anymore,or perhaps some sort of update or tweak humax has pushed through without our knowledge?

    | Sun 12 Jan 2020 19:58:12 #5 |
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    SarahN

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    Barneyboy, it does suggest a Humax issue that only seems to affect certain people's internet. Like yours, mine stopped working a day ago - yesterday am to be precise. Was fine the day before that.

    My smart TV (a new one I bought) is fine. No probs at all.

    Still really like my Humax box though but it's frustrating that iPlayer and My5 apps are so rubbish on it. They both work great on my TV.

    | Sun 12 Jan 2020 20:44:55 #6 |
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    Barneyboy

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    Spot on Sarah,your in exactly the same boat as me.
    If our smart tv through the internet works iPlayer but not the humax,then it's a humax problem,nothing else.
    If its worked for ages,then one day it doesn't,and you haven't done anything to upset the humax??

    But what can we do......

    | Sun 12 Jan 2020 22:54:02 #7 |
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    Barneyboy

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    Anyone else having exactly the same problem?

    | Sun 12 Jan 2020 22:54:48 #8 |
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    GrahamRHK

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    If our smart tv through the internet works iPlayer but not the humax,then it's a humax problem,nothing else.

    I think we need to be careful here. The issue is not necessarily with the FVP itself but with the iPlayer and My5 apps that are installed on the box. I understand that these apps are the responsibility of BBC and Ch5 app developers - who have not sent updates to Humax - or Humax have not updated them. I don't know the process. Does anyone know how these guys are meant to work together?
    Are the apps, updated or otherwise, included with the FVP software update (last one was April 2019)? Or somehow installed and updated separately as with a Firestick for example. Many people report the same problem with so called smart TVs - that certain apps stop working.

    | Mon 13 Jan 2020 7:56:45 #9 |
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    SSThing

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    GrahamRHK - 1 hour ago  » 

    If our smart tv through the internet works iPlayer but not the humax,then it's a humax problem,nothing else.

    I think we need to be careful here. The issue is not necessarily with the FVP itself but with the iPlayer and My5 apps that are installed on the box. I understand that these apps are the responsibility of BBC and Ch5 app developers - who have not sent updates to Humax - or Humax have not updated them. I don't know the process. Does anyone know how these guys are meant to work together?
    Are the apps, updated or otherwise, included with the FVP software update (last one was April 2019)? Or somehow installed and updated separately as with a Firestick for example. Many people report the same problem with so called smart TVs - that certain apps stop working.

    See my post on the other iPlayer thread.

    | Mon 13 Jan 2020 9:35:00 #10 |

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