You really should be talking to Customer Services. Perhaps they have a fix on the way.
Just talk to them.
My Humax Forum » Freeview HD » Aura UHD
issue with channel 6 or others?
(118 posts)
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| Mon 24 Mar 2025 14:52:01 #91 |
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Just received this email, hopefully it'll be sorted this week.
"Hi Steve
Thank you for contacting Humax.
We are aware of the issues with the channels you mentioned. All Aura 4k recorders are currently affected.
There should be an update applied on your device this week to resolve the issue.
This will be done automatically on your device.
The channels should go back to normal after this.Best Regards,
Ivan
Humax Customer "| Tue 25 Mar 2025 14:17:06 #92 | -
The channels should go back to normal after this.
Until the next time!| Tue 25 Mar 2025 14:37:07 #93 | -
Is there anyone else apart from bella2 that can claim only ITV2 (ch6) was first affected by the issue ? From what I read here and what Humax are saying it is the multiple channels on D3&4 mux that everyone else including myself are having problems with from the start.
| Tue 25 Mar 2025 16:49:34 #94 | -
I have loads of chanels that freeze, not listed is film 4+1 which I have the same freezing on.
| Tue 25 Mar 2025 17:53:19 #95 | -
It started happening to me recently on Mendip.
I particularly notice it when I have two multiplexes recording and I try to watch a third multiplex live - the live programme stutters and gives black screens. A power OFF/ON and a manual retune did not fix it so I am pleased to see it looks like a bug which Humax are fixing. I initially thought one tuner was faulty. I have seen it happen on several programmess including ITV2, More4 and Film 4.
It is strange it has suddenly started to happen now after all this time suggesting the broadcaster has changed something which is still within the Freeview Techinical Specification after the change, but which Humax didn't allow for.
NB I haven't read every post in the thread ...
| Tue 25 Mar 2025 21:29:30 #96 | -
trog - 4 hours ago »
From what I read here and what Humax are saying it is the multiple channels on D3&4 mux that everyone else including myself are having problems with from the start.That figures for me as the D3&4 mux includes ITV 1, C4, C5, ITV2, ITV3, E4, Film4 and More4
| Tue 25 Mar 2025 21:35:09 #97 | -
The issues with the Channel 4 Channels began for me on 16.3, + ceased yesterday 25.3. Although Advertisement breaks were never an issue.
Does anyone know if this cessation is permanent?| Wed 26 Mar 2025 8:01:24 #98 | -
Is it just me?
I can't find evidence of an update - however, last night and this morning all the problems with D3&4 channels appear to have gone. Having said that, I didn't notice the start of the problems until after others had spotted them. Has the cause been corrected at the source (D3&4) or has my Aura been silently updated with an undetectable update?| Wed 26 Mar 2025 9:03:01 #99 | -
EEPhil - 18 mins ago »
Is it just me?
I can't find evidence of an update - however, last night and this morning all the problems with D3&4 channels appear to have gone. Having said that, I didn't notice the start of the problems until after others had spotted them. Has the cause been corrected at the source (D3&4) or has my Aura been silently updated with an undetectable update?The Freeview app on my Aura has been updated.
Now version 1.00_67_250320_ec44a7d27
25 03 20 being the applied date.
Freeview Button> Settings> Apps> See all apps> Show system apps> Freeview
| Wed 26 Mar 2025 9:26:14 #100 |
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