I am having exactly the same issues on a variety of channels, picture comes on for a second or two, goes black or freezes, audio cuts in and out, signal is from the Bilsden transmitter! Have done a full factory reset, changed hdmi leads etc etc but the issues remain! My television works perfectly when the channels are viewed on that so this is definitely an issue with the Humax Aura, which in my case is just 2 years old! I wait without baited breath for Humax to release the fix!
My Humax Forum » Freeview HD » Aura UHD
issue with channel 6 or others?
(118 posts)
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| Fri 21 Mar 2025 17:51:25 #71 |
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Senior management had middle management send me this. For whatever it's worth, given they said similar things the last times such issues happed with numerous channels & it took quite some while for them to be fixed (& the fixes caused new issues that are still unresolved to this day)
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Regarding the channel issue, our developer team is already testing a fix, and we aim to resolve this as soon as possible. We continue working with users who provide detailed and relevant insights to support our investigation.
Should you have additional insights, please feel free to share them.| Fri 21 Mar 2025 18:40:53 #72 | -
If you recall, we the users had this problem in the autumn of last year
I first noticed it in August 2024, and they promised by end of the year there would be a fix.
I have a feeling we are having a repeat of last years problem. It has all the same symptoms we had last year with freezing pictures and black screens.
Here’s hoping this time they will give us a permanent fix.
| Fri 21 Mar 2025 18:52:54 #73 | -
Well if they are going to take months to fix then I think I will return this unit as getting it in the neck for buying it.
| Fri 21 Mar 2025 19:35:11 #74 | -
I originally posted this on an earlier thread and it was suggested that I repost it here. I am not sure that it's the same problem as our dropouts are between 1 & 2seconds with a black screen on both live and recordings (always in the same place).
I have joined this forum as our Aura is displaying this blank screen problem on U+Drama on both live and recordings. We watch ITV Local news on Channel 3 as our local ITV (Westcountry) is not on HD. Channel 3 is fine with no dropouts nor have we experienced it on the SD +1 Channels! I assume that our box has been updated as it is permanently online! Thanks
| Sat 22 Mar 2025 12:40:00 #76 | -
Reading the problems with Aura channels freezing .When it freezes usually on ch 4 more 4 during adverts , I find I can fast forward through the adverts and the channel will play again ..Do HUMAX not suppor Aura anymore?
| Sat 22 Mar 2025 13:46:44 #77 | -
Osmer666 - 6 hours ago »
Reading the problems with Aura channels freezing .When it freezes usually on ch 4 more 4 during adverts , I find I can fast forward through the adverts and the channel will play again ..Do HUMAX not suppor Aura anymore?They haven't supported it for YEARS
| Sat 22 Mar 2025 20:19:55 #78 | -
Hello. I have no ITV4 too. I tried recording some snooker on Friday and the recordings wouldn't play. Then switched to live TV ITV4 on the aura and the picture froze. Tried ITV4 on my TV's tuner it was fine so figured my aerial and connections weren't a problem as both use the same aerial and coax. Then I came across these posts and realised it is a common problem.
| Sun 23 Mar 2025 10:46:29 #79 | -
I have the same issue as others but have noticed that a recording that won't play on the Aura is actually OK as I can download the file to my laptop and play it with VLC; I can also use VLC on my (Android) TV to play the file on the Aura via a wireless connection. It looks like the Aura may have an out-of-date Codec?
| Sun 23 Mar 2025 20:54:28 #80 |
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