My Humax Forum » Freeview HD » Aura UHD

issue with channel 6 or others?

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    Bruce23

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    JJS50 - 46 mins ago  » 
    I have the same issue as others but have noticed that a recording that won't play on the Aura is actually OK as I can download the file to my laptop and play it with VLC; I can also use VLC on my (Android) TV to play the file on the Aura via a wireless connection. It looks like the Aura may have an out-of-date Codec?

    I wonder if they know that, it would be such an easy fix if it is

    | Sun 23 Mar 2025 20:41:32 #81 |
  2. kingsmiller

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    It would be sensible to forward your message to Humax Customer services. It could help them

    | Sun 23 Mar 2025 20:48:23 #82 |
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    trog

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    JJS50 - 1 hour ago  » 
    I have the same issue as others but have noticed that a recording that won't play on the Aura is actually OK as I can download the file to my laptop and play it with VLC; I can also use VLC on my (Android) TV to play the file on the Aura via a wireless connection. It looks like the Aura may have an out-of-date Codec?

    I agree with the last 2 posters that Humax should know of your findings and have taken the liberty of sending them a copy of your post. Good find.

    | Sun 23 Mar 2025 21:34:44 #83 |
  4. Mars

    Mars

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    JJS50 - 2 hours ago  » 
    I have the same issue as others but have noticed that a recording that won't play on the Aura is actually OK as I can download the file to my laptop and play it with VLC; I can also use VLC on my (Android) TV to play the file on the Aura via a wireless connection. It looks like the Aura may have an out-of-date Codec?

    See: https://myhumax.org/forum/topic/issue-with-channel-6-or-others/page/4#post-103576

    | Sun 23 Mar 2025 22:40:21 #84 |
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    bellla2

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    Has anyone tried using the VLC app on the aura itself to play recordings that won't play conventionally? I am in hospital again so I am not with my aura so can't try this myself right now .

    | Mon 24 Mar 2025 5:18:30 #85 |
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    bellla2

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    gomezz - 1 day ago  » 

    VitaminD - 23 hours ago  » 
    Yeah this is what this thread is all about.
    I am very sorry you are in north London.

    Location and hence transmitter is very possibly relevant so no cause to be sarky.

    Location is indeed very evidently an issue. This can be seen by information here but moreso elsewhere. However to add an example, for me & others only channel 6 had been affected, hence why it was mentioned in my OP. That was until a few days ago when it suddenly began affecting the other channels people in other locations have been experiencing issues with since the issue began. It's also never been affected by advert breaks here whereas a few have said it is where they are. So thank you for sharing about your location, however it's Humax who locational information really needs reporting to.

    | Mon 24 Mar 2025 5:50:53 #86 |
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    VitaminD

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    bellla2 - 17 mins ago  » 
    Has anyone tried using the VLC app on the aura itself to play recordings that won't play conventionally? I am not with my aura so can't try this myself right now.

    Yes a recording I made from Film 4, which is having the discussed issue was not playing using the Auras built in player but was playable via VLC.

    Finding the recordings using VLC involves an incredibly long folder path.

    Browsing>InternalHDD>Android>data>com.humaxdigital.corona.tvinput.freeview>files>recordings

    When you get to the recordings folder save it as a Favourite so you don't have to drill through the folder structure again.

    Please note that VLC will not play any HD recordings made on the Aura (or at least in my case this is true).

    As the issue affecting the Aura does not involve the HD channels this may not be too much of a problem for you.

    | Mon 24 Mar 2025 6:02:02 #87 |
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    bellla2

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    Thanks. I have reported this & some other things to a senior at Humax

    | Mon 24 Mar 2025 6:57:48 #88 |
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    RogerBear

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    In addition, I can watch live ITV4 via VLC Player on my PC, streaming from the Aura using the View / Playlist / Universal Plug'n'Play / Live Channels option in VLC. It works fine even though ITV4 doesn't work on the Aura. So it is clear that the Aura is receiving, processing and recording ITV4 signal fine. It just can't play it.

    | Mon 24 Mar 2025 10:09:19 #89 |
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    Bruce23

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    Is there any way to go back with the firmware to see if it works?

    | Mon 24 Mar 2025 13:47:25 #90 |

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