Hi.I hope someone can help.
When I switch off my new Samsung tv but leave the HDR 2000T stb switched on and then switch the tv back on there is no audio. Switching both off then switching on the stb and then the tv in that order retrieves the audio.
I had no problem with the old Samsung tv.
The soundbar is a Majority K2. Connected with hdmi-arc or optical. Neither connection makes any difference.
Any ideas would be appreciated.
Alan.
My Humax Forum » Freeview HD » HDR 1800T, 2000T
Lack of audio.
(3 posts)-
| Fri 18 Aug 2023 15:46:12 #1 |
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This can happen on many TV's when using an HDR-2000T without one of the later software versions.
Updates no longer are transmitted via your aerial which the "update" in the menu used to rely on.
You could try connecting your HDR-2000T to the internet via an Ethernet cable and a router. For most it takes less than 30 minutes for the HDR-2000T to realise there is more recent software but some have reported it not noticing until the next day. But if you have already done this and declined the offer to update then it doesn't appear to offer an update again.
The remaining option is to download the software from Humax's support site and transfer to your HDR-2000T via an usb memory stick.
https://uk.humaxdigital.com/support/?product_id=794&curr_page=sw_releaseTo check which version you have its MENU -> Settings -> System -> System information.
It should show Software Version UKTFAC 1.01.20
For extra discussions on your topic there are plenty of other threads already started.
They are easy enough to find but here are a few for starters if you want to see what others have said. On all bar one, the issue was fixed after updating to a more recent version of the software.
https://myhumax.org/forum/topic/picture-but-no-sound-on-humax-hdr-2000t
https://myhumax.org/forum/topic/no-sound-10
https://myhumax.org/forum/topic/tv-sound-loss-when-recording-2-channels
https://myhumax.org/forum/topic/humax-1800t-sound-issue-update-download-problem
https://myhumax.org/forum/topic/hdr-2000t-sound-problem
https://myhumax.org/forum/topic/no-sound-3/page/13
https://myhumax.org/forum/topic/sound-problems
https://myhumax.org/forum/topic/loss-of-sound-1
https://myhumax.org/forum/topic/no-sound-humax-hdr-1800t/page/4
https://myhumax.org/forum/topic/no-sound-when-turned-on/page/2
https://myhumax.org/forum/topic/h2000t-sound-dropping| Fri 18 Aug 2023 18:43:48 #2 | -
Software update has worked. Many thanks for your assistance.
Alan.| Sat 19 Aug 2023 10:24:42 #3 |
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