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Missing end of recordings

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  1. Gothamite

    Gothamite

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    Hi all,
    This has only recently started to happen, missing the last minute or so of recorded shows.
    It doesn't do it all the time but is annoying nonetheless. I don't really want to mess with the Auto padding option, any ideas?

    | Mon 4 Feb 2019 18:30:12 #1 |
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    SSThing

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    Been happening quite a few times on BBC recordings, probably a broadcaster error as usual.

    | Mon 4 Feb 2019 20:30:37 #2 |
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    Martin Liddle

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    Gothamite - 5 hours ago  » 
    This has only recently started to happen, missing the last minute or so of recorded shows.

    Please could you quote a few examples of specific programmes that stopped too soon (Programme name, channel, date and time)?

    | Mon 4 Feb 2019 23:37:25 #3 |
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    navi

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    It happened for me on BBC Two HD last evening (Monday) at 9PM for Inside Europe. The recording seemed to start too early and finished too soon, missing the last minutes of the programme.

    | Tue 5 Feb 2019 0:10:01 #4 |
  5. Gothamite

    Gothamite

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    The Inside Europe prog last Monday was the first time for me too. (BBC)
    This week it was Murder by The Sea on CBS reality.
    Oh and just noticed it's done it again on last night's Inside Europe recording...

    | Tue 5 Feb 2019 5:13:17 #5 |
  6. Gothamite

    Gothamite

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    ...and also the end of last night's University Challenge. (Although the competition had finished, just missed Paxmans waffle at the end, so not too peeved about that...)

    | Tue 5 Feb 2019 8:23:40 #6 |
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    Martin Liddle

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    Gothamite - 2 hours ago  » 
    ...and also the end of last night's University Challenge.

    Yes I noticed that (on an FVP-5000T Freeview). So the conclusion seems to be that there is nothing wrong at your end and the problem is at the broadcaster end. The BBC used to be the gold standard for accurate recording but my impression is that since they implemented a new system things haven't been as good. If you go the BBC web site you should be able to find a complaints submission URL; fill in the details you have supplied and wait a week or two and you at least have a chance of getting a sensible reply.

    | Tue 5 Feb 2019 10:57:04 #7 |
  8. Gothamite

    Gothamite

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    I've just made a complaint on the BBC site.
    I'll keep you posted on what answer I get back

    | Tue 5 Feb 2019 11:46:03 #8 |
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    Martin Liddle

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    According to a posting from Luke over at hummy.tv this issue will be resolved by the BBC this week see https://community.youview.com/youview/discussion/comment/18999143/#Comment_18999143

    | Mon 11 Feb 2019 15:38:25 #9 |
  10. Gothamite

    Gothamite

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    That's great. Here's hoping.
    Suffice to say I had nothing back from the beeb...

    | Mon 11 Feb 2019 15:52:31 #10 |

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