My Humax Forum » Freeview HD » FVP 4000T, 5000T

My5 problem

(51 posts)
  1. grahamlthompson

    grahamlthompson

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    Joined: Feb '11
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    fairfieldfive - 2 hours ago  » 
    I'll join the queue of frustrated Humax users (4000t for me) with Freeview Play. iPlayer takes three minutes to load, ITV more, All4 even more and My5 not at all.
    Humax talks of a 'known problem' without a timescale for fixing it.
    I have complained more formally and suggested that their product has become unfit for purpose within the terms of the Consumer Rights Act 2015 and that unless a solution is found within 'a reasonable time' I shall demand a full refund.
    Worth a punt - might just spur them into activity.

    Unless you bought it from Humax direct. You only have a claim against the retailer who sold you the box.

    Tue 19 May 2020 13:56:51 #51 |

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