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11. 

    grahamlthompson
    

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    Trev - 1 min ago  » 
    Didn't realise that Humax sole boxes on ebay?

    Perhaps Humax Direct have a e-bay shop.

    | Thu 28 Nov 2019 15:33:06 #11 |
12. 

    Norrie
    

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    Joined: Nov '19
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    It wasn't from Humax direct but a company called stockmustgo. I think it's been a return as it was boxed and all cables etc were in sealed bags. They've agreed to take it back and either replace or refund.
    Thanks.
    Norrie.

    | Thu 28 Nov 2019 15:39:17 #12 |
13. 

    Trev
    

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    Norrie - 1 day ago  » 
    Been in touch with Humax who have suggested faulty box and to return it

    Ah. I see. I understood this to mean that you had been in touch with Humax and they suggested you returned it to them, not a third party seller. Silly me.

    | Thu 28 Nov 2019 23:58:41 #13 |
14. 

    SSThing
    

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    Norrie - 18 hours ago  » 
    It wasn't from Humax direct but a company called stockmustgo. I think it's been a return as it was boxed and all cables etc were in sealed bags. They've agreed to take it back and either replace or refund.
    Thanks.
    Norrie.

    Take the refund and buy direct from Humax.

    | Fri 29 Nov 2019 9:40:49 #14 |
15. 

    Martin Liddle
    

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    Trev - 10 hours ago  » 
    Ah. I see. I understood this to mean that you had been in touch with Humax and they suggested you returned it to them, not a third party seller.

    Past experience is that Humax won't take any responsibility for anything purchased via ebay.

    | Fri 29 Nov 2019 10:17:59 #15 |
16. 

    Trev
    

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    I'm not surprised. I was just a bit confused. They (Humax) obviously suggested that Norrie return it to his supplier.

    | Fri 29 Nov 2019 15:11:58 #16 |

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