My Humax Forum » Freeview HD » Aura UHD

No live TV. Restart fixes it.

(5 posts)
  1. User has not uploaded an avatar

    Kenneedshelp

    new member
    Joined: Nov '21
    Posts: 3

    offline

    My Humax Aura is all up to date but every now and again live TV is not working, just a blank screen. All other functionality is fine. Recordings Apps and even the guide work ok.
    I choose apps/settings/device preferences/about/restart and the box reboots and live TV is back.
    Is this a known fault?

    | Tue 23 Nov 2021 22:26:47 #1 |
  2. User has not uploaded an avatar

    A1944

    special member
    Joined: Dec '17
    Posts: 772

    offline

    I don't know about the Aura, but my 5000T does that occasionally and going back to standby and on again sorts it.

    | Tue 23 Nov 2021 22:53:39 #2 |
  3. User has not uploaded an avatar

    Kenneedshelp

    new member
    Joined: Nov '21
    Posts: 3

    offline

    Thanks for the quick reply. I will try that next time it happens and post results here. Much easier than a reboot if it works. Other than this problem, the box is really far better than I expected.

    | Tue 23 Nov 2021 23:43:03 #3 |
  4. User has not uploaded an avatar

    Martin Liddle

    special member
    Joined: Feb '11
    Posts: 3,794

    offline

    Kenneedshelp - 12 hours ago  » 
    My Humax Aura is all up to date but every now and again live TV is not working, just a blank screen. All other functionality is fine. Recordings Apps and even the guide work ok.
    Is this a known fault?

    I think it is a known issue. I am relatively new to the Aura and have seen it once. When it happened I watched something via iPlayer and when that finished Live TV was working again. It is the sort of glitch that I hope Humax will fix in due course.

    | Wed 24 Nov 2021 10:44:37 #4 |
  5. User has not uploaded an avatar

    Kenneedshelp

    new member
    Joined: Nov '21
    Posts: 3

    offline

    Thanks for your input Martin. I was considering sending the box back as faulty but it is such a great machine in every way that I will now keep it and hope for an update to solve this minor problem.

    | Wed 24 Nov 2021 22:09:58 #5 |

RSS feed for this topic

Reply

You must log in to post.