Permanent Deletion « My Humax Forum

My Humax Forum » Freeview HD » HDR FOX T2

Permanent Deletion

(75 posts)

MontysEvilTwin

special member
Joined: Jan '14
Posts: 240
offline

Have you checked the IP address of the HDR-FOX? If you don't have a fixed address this can change. Also if the HDR-FOX is now hooked up by Ethernet it will have a different IP address to when it was on WiFi. You can check if the connection from the HDR-FOX to the network is OK by opening the TV portal and trying to play an iPlayer programme, for example. If you can get back to the Telnet menu OK, as you have had a problem with fix-disk, I would select the 'cli' option to get the command line and then input the commands at the end of my longer post to remove the corrupted database file directly. You can always try and run fix-disk later, if you like, to check for any disk problems.

| Tue 26 Jan 2016 12:32:17 #11 |
bill3579

member
Joined: Jan '16
Posts: 37
offline

Hello again,

I think something else has gone wrong in the Fox T2. On Sunday it was possibe to connect to the internet via Humax Portal. The was no menuu, but the programme being received via freeview was replaced by the same content streamed from the internet. Today an attempt to connect via Portal results in a message that there is no connection. I have checked as far as I can, replaced cables, checked the router lights show two ethernet connections,the laptop and the Fox T2. Also, in the Fox T2 Settings\Internet, the DNS address is the same as my router's IP

| Tue 26 Jan 2016 12:39:11 #12 |
bill3579

member
Joined: Jan '16
Posts: 37
offline

I found, as I expected, the IP addresses for wireless and ethernet are different, and have entered the correct one.

If by Telnet Menu you mean what I should see in the Putty window,I have not been there since yesterday.

| Tue 26 Jan 2016 13:00:39 #13 |
Martin Liddle

special member
Joined: Feb '11
Posts: 4,711
offline

bill3579 - 26 minutes ago »
I think something else has gone wrong in the Fox T2.

I think something in your network has got confused. I would start trying to trouble shoot this by turning off the power to both the router and the Humax (after putting the Humax into standby and waiting for the disk to stop spinning). Then turn on power to the router, wait until it has booted up and then power to the Humax. See if you can get the Humax portal to connect and then try Telnet again.

| Tue 26 Jan 2016 13:09:41 #14 |
bill3579

member
Joined: Jan '16
Posts: 37
offline

Thanks for your patience I had already done what you suggest, but I have done it all again. I also reinstalled the firmware. Nothing has changed.

| Tue 26 Jan 2016 14:09:32 #15 |
Martin Liddle

special member
Joined: Feb '11
Posts: 4,711
offline

bill3579 - 8 minutes ago »
Thanks for your patience I had already done what you suggest, but I have done it all again. I also reinstalled the firmware. Nothing has changed.

OK; what happens if you try to ping the Humax IP Address from the PC?

| Tue 26 Jan 2016 14:18:39 #16 |
bill3579

member
Joined: Jan '16
Posts: 37
offline

All four requests timed out, all lost.

| Tue 26 Jan 2016 14:33:58 #17 |
Martin Liddle

special member
Joined: Feb '11
Posts: 4,711
offline

bill3579 - 26 minutes ago »
All four requests timed out, all lost.

So the Humax is acquiring an IP address by DHCP but you can't ping it from another computer on the same network; is that correct? If so something is wrong. What are the IP addresses of the PC, the router and the Humax?

| Tue 26 Jan 2016 15:03:53 #18 |
bill3579

member
Joined: Jan '16
Posts: 37
offline

pc 217.39.15.150
router 192.168.1.254
humax 192.0.2.100

| Tue 26 Jan 2016 15:23:35 #19 |
Martin Liddle

special member
Joined: Feb '11
Posts: 4,711
offline

bill3579 - 35 minutes ago »
pc 217.39.15.150
router 192.168.1.254
humax 192.0.2.100

That looks very odd to me with three different subnets. What make and model is the router?

| Tue 26 Jan 2016 16:01:37 #20 |