I have just had feedback from Humax ref RGB problem. I still use a CRT TV with Scart & reported the problem to them + also sent them a DVD video showiing the problem a few weeks ago. Well, today, their technical team/customer service dept have agreed that their is an issue. It was suggested that I simply switched box off for 1min 30 sec & all would be ok (!!). This is not acceptable & I am currently awaiting further feedback from Humax as I reply to this forum, as at today 10th Dec 2013. I think the problem has not been reported enough simply because most consumers use HDMI only & may not be aware of fault. Even so, RGB scart can also be used if connected to DVD recorder for copying recordings. You have to keep going into the menu to set RGB back to CBVS & then back to RGB & it resets itself until the next time! It is not the fault of the TV - I have tried PVR on various TVs & all do the same thing. My other Humax 9200 & 9300 never had thsi problem. Anyone else reading this, please test your box by switching off (not unplugging) & back on straight away & you will get same problem with RGB picture display on your TV. You can clearly see problem if you look at EPG & Menus: fuzzy or clear with RGB. If you do, PLEASE conatct Humax directly. I am sure with enough complaints they will take notice more!
| Tue 10 Dec 2013 19:29:08
#23 |