Please make sure that the aerial cable and the HDMI cable are properly seated in the relevant ports, the aerial cable connecter
can over time become loose.
Make sure the HDMI cable does not touch the aerial cable at all, a common cause of dropouts. A higher quality better shielded HDMI cable may be required.
Pixellation and drop outs can occur due to the signal being too strong.
Press the Freeview button on the remote go to Settings> Channels & Broadcast> Signal Strength.
If the signal strength is in the very high 90's to 100% then that is too high and can cause interference.
You will need to check the strength of the signal over all the multiplexes that channels are broadcast.
For example switch to BBC1HD and check the signal, then change to BBC1 (standard definition), Dave, E4,
Talking Pictures TV and Drama. checking the signal each time.
If you find that any of these are showing a signal strength of 100% or just below you will probably need to buy a variable attenuator to place on the aerial cable, these are quite cheap from Amazon. You use the variable potentiometer to reduce the signal strength to about the 90% mark. Always aim to have the Signal Quality at 100%.
Did you use the Auto Search function for tuning the Aura.
Using the Auto Search function can sometimes cause the Aura to tune into one or more transmitters.
If you are near to two transmitters then you may find duplicate channels in the EPG these duplicate channels will be in the 800's on the EPG.
It maybe that the Aura has placed lower strength signals in the more familiar placings in the EPG and the better higher quality signal strength channels in the 800's.
If you suspect your Aura. is tuning into more than one transmitter then you would benefit from doing a manual tune
so you are only receiving from the best transmitter for your area.
If you want instructions on how do do that then post back here and I can give you details.
| Tue 23 Jan 2024 17:47:33
#2 |