My Humax Forum » Forum Site » Site Issues / Problems

Problems using forum with Chrome

(12 posts)
  1. User has not uploaded an avatar

    Faust

    special member
    Joined: Jun '13
    Posts: 1,598

    offline

    After years of trouble free service accessing the forum using Chrome, I have been getting the following response for about the last five days now - This page isn’t working

    myhumax.org didn’t send any data.
    ERR_EMPTY_RESPONSE

    Funnily enough I can access the forum without issue using Edge?

    | Mon 19 Jun 2017 9:01:41 #1 |
  2. REPASSAC

    REPASSAC

    special member
    Joined: Mar '11
    Posts: 4,100

    offline

    Fine for me with Chrome and IE 11.
    Suggest you try and force a page reload.

    | Mon 19 Jun 2017 9:54:58 #2 |
  3. User has not uploaded an avatar

    Martin Liddle

    special member
    Joined: Feb '11
    Posts: 4,711

    offline

    Faust - 1 hour ago  » 
    After years of trouble free service accessing the forum using Chrome, I have been getting the following response for about the last five days now - This page isn’t working
    myhumax.org didn’t send any data.
    ERR_EMPTY_RESPONSE
    Funnily enough I can access the forum without issue using Edge?

    Works fine for me using Chrome 59.0.3071.104 on Windows 10 64 bit.

    | Mon 19 Jun 2017 10:08:51 #3 |
  4. User has not uploaded an avatar

    Pollensa1946

    special member
    Joined: Sep '12
    Posts: 1,171

    offline

    59.0.3071.104 works for me on both Win7 32b and Win10 32b. Have you tried clearing History and if that fails Settings/Advanced/Reset.

    | Mon 19 Jun 2017 11:03:44 #4 |
  5. User has not uploaded an avatar

    Faust

    special member
    Joined: Jun '13
    Posts: 1,598

    offline

    Martin Liddle - 2 hours ago  » 

    Faust - 1 hour ago  » 
    After years of trouble free service accessing the forum using Chrome, I have been getting the following response for about the last five days now - This page isn’t working
    myhumax.org didn’t send any data.
    ERR_EMPTY_RESPONSE
    Funnily enough I can access the forum without issue using Edge?

    Works fine for me using Chrome 59.0.3071.104 on Windows 10 64 bit.

    Exactly same as me. I will clear the cache and see if this solves it.

    | Mon 19 Jun 2017 12:13:03 #5 |
  6. User has not uploaded an avatar

    Faust

    special member
    Joined: Jun '13
    Posts: 1,598

    offline

    I have cleared out the lot then started to reload items one by one. When I came to Humax it loads momentarily then reverts to previous message.

    I have now found the culprit. Kaspersky AV does not like Humax forum with Chrome. It doesn't mind Edge just Chrome. I suspect it's linked to certificates.

    | Mon 19 Jun 2017 12:24:12 #6 |
  7. User has not uploaded an avatar

    Faust

    special member
    Joined: Jun '13
    Posts: 1,598

    offline

    Now added the forum to 'trusted url's'. All working again now.

    | Mon 19 Jun 2017 13:18:35 #7 |
  8. User has not uploaded an avatar

    Martin Liddle

    special member
    Joined: Feb '11
    Posts: 4,711

    offline

    Faust - 52 minutes ago  » 
    I have now found the culprit. Kaspersky AV does not like Humax forum with Chrome.

    I am running Kaspersky Internet Security 2017 with no problem accessing MyHumax.

    | Mon 19 Jun 2017 13:20:34 #8 |
  9. User has not uploaded an avatar

    Pollensa1946

    special member
    Joined: Sep '12
    Posts: 1,171

    offline

    Faust - 1 hour ago  » ...I suspect it's linked to certificates.

    Curiously I get an error message on my Android 5 phone..."This server could not prove it is myhumax.org, its security certificate is not trusted by your device's operating system". It's been that way for months, but works fine on my Android 7 tablet and on both PCs.

    | Mon 19 Jun 2017 14:13:32 #9 |
  10. User has not uploaded an avatar

    Faust

    special member
    Joined: Jun '13
    Posts: 1,598

    offline

    Pollensa1946 - 7 hours ago  » 

    Faust - 1 hour ago  » ...I suspect it's linked to certificates.

    Curiously I get an error message on my Android 5 phone..."This server could not prove it is myhumax.org, its security certificate is not trusted by your device's operating system". It's been that way for months, but works fine on my Android 7 tablet and on both PCs.

    Yes, had this before with this forum site. Adding it as a trusted url has got round the issue, though I shouldn't really need to do this.

    Perhaps it's a combination of Chrome, Kaspersky and Windows 10.

    | Mon 19 Jun 2017 21:26:15 #10 |

RSS feed for this topic

12

Reply »

You must log in to post.