"Record entire series" prompt

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"Record entire series" prompt

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Justintime

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Humax HDR1100S - When I want to record a program series there are times (once per week say) when I am not presented with the “Record entire series?” prompt when I press the “Record” button. The program records as a one-off and I am left to look for the next episode manually with every chance that I will miss the next episode unless it is a “weekly-at-the-same-time” type of series. At this time I have not tied the problem down to one channel or program but, to save time I wondered anyone knows if this was a well known issue and what the fix is, if there is one?

Thanks in advance.

| Fri 17 Aug 2018 17:56:30 #1 |
REPASSAC

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Most probably a broadcaster error with no series CRID in the EPG data.

| Sat 18 Aug 2018 6:09:44 #2 |
Justintime

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So that means I can't do anything about it then? If it is a broadcaster error then other people must be having the same problem? I know we all watch different channels but I would have expected someone else to have had this issue but I cannot find anyone else on this forum mentioning this issue so do you know if it is a common issue and have you had the issue yourself? I have probably had the issue 5 times over the last two months.

| Sat 18 Aug 2018 8:04:48 #3 |
grahamlthompson

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Justintime - 1 hour ago »
So that means I can't do anything about it then? If it is a broadcaster error then other people must be having the same problem? I know we all watch different channels but I would have expected someone else to have had this issue but I cannot find anyone else on this forum mentioning this issue so do you know if it is a common issue and have you had the issue yourself? I have probably had the issue 5 times over the last two months.

Next time it happens post the Programme and Series CRID's and the channel and programme.

See this thread

https://myhumax.org/forum/topic/hidden-menu-for-hdr-1000s

| Sat 18 Aug 2018 9:31:34 #4 |
Justintime

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OK, I'll make notes next time.

| Sat 18 Aug 2018 10:37:25 #5 |
Justintime

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Re the "Hidden Menu" thread link there is no way to access the "Hidden Menu" (to see "Series CRIDs") on my HDR1100S. See attached two pictures of my "Settings" options.

| Sat 18 Aug 2018 11:10:50 #6 |
Justintime

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I'll try the uploads again at a smaller size.
Attachments
1. Settings_2a.jpg (115.7 KB, 2 downloads) 5 years old
2. Settings_1a.jpg (72.9 KB, 2 downloads) 5 years old
| Sat 18 Aug 2018 11:14:51 #7 |
REPASSAC

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You appear to be one level down from where you should be.
Settings - General.

| Sat 18 Aug 2018 11:30:24 #8 |
Justintime

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"You appear to be one level down from where you should be.
Settings - General." - I don't understand this comment. As you can see I am in "General Settings" so where should I be? Can you give step-by-step instruction please on how to access the "Series CRID" codes area?

| Sun 19 Aug 2018 8:05:18 #9 |
REPASSAC

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Settings > System Info
General info should now be displayed.
dont move the cursor. Use colour keys:
RGYBGYB

I see they have added some new options.

| Sun 19 Aug 2018 9:04:22 #10 |