My Humax Forum » Freeview HD » FVP 4000T, 5000T

Recordings don’t play back on new FVP 5000T.

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    Apache

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    Hello,

    I have had to buy a new Humax FVP 5000T box, I have removed the hard drive and installed my previous hard drive that has all my recordings on, the issue is that the new FVP 5000T does not play the recordings that are all ready recorded on the hard drive.

    Is there a way to fix this ?

    Any help would be appreciated

    Thanks

    | Tue 11 Jul 2023 22:03:22 #1 |
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    Luke

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    Each FVP-5000T encrypts its own recordings using a unique key. Your new FVP-5000T does not know the unique key of your older box and therefore cannot play them.

    | Tue 11 Jul 2023 23:10:52 #2 |
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    Apache

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    Hi Luke,

    Thanks for getting back to me,

    Is there a way to copy the key from the old box to the new box ?

    Thanks

    | Wed 12 Jul 2023 9:37:36 #3 |
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    A1944

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    Apache - 1 hour ago  » Is there a way to copy the key from the old box to the new box ?

    Someone may know otherwise, but I think almost certainly not, I am afraid.

    | Wed 12 Jul 2023 10:54:43 #4 |
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    Martin Liddle

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    Apache - 1 hour ago  » 
    Is there a way to copy the key from the old box to the new box ?

    What went wrong with the old box? I think you have more chance of getting that to work so that SD recordings can be decrypted than the possibility of finding a way to decrypt the recordings.

    | Wed 12 Jul 2023 11:29:12 #5 |
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    Apache

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    the remote control did not work with the box, humax tried everything to get the remote conrtol to work with the box but no good.

    | Wed 12 Jul 2023 11:44:12 #6 |
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    VitaminD

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    Does the new remote that came with the new box not operate the old box.

    Did you ever change the remote mode on the old box. I seem to remember that you may have done this
    from other questions you have asked.

    When you say that Humax have tried everything what is everything, and did you send it back to Humax
    or were you following instructions given by e-mail?

    | Wed 12 Jul 2023 12:00:56 #7 |
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    Apache

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    Hello,

    the issue with the old box is fixed, took the old box to a freeview shop that repairs freeview boxes, I gave them the remote control that came with the new box and it worked.

    Thanks

    | Tue 18 Jul 2023 20:38:43 #8 |
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    VitaminD

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    A Freeview shop that repairs Freeview boxes, that's very specific, never heard of such a place.
    What exactly did they fix, did they tell you what was wrong with the old box or was it the old boxes remote control.
    Are you down to one working remote control and two 5000T boxes.

    | Wed 19 Jul 2023 7:05:45 #9 |
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    Apache

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    It was the old remote control that had gone, the new remote control now works both boxes.

    | Wed 19 Jul 2023 8:02:25 #10 |

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