Sky Q to Freesat HDR 1100s -- No Signal

(2 posts)

dansidi

new member
Joined: May '17
Posts: 1
offline

Hi all,

I have just purchased a HDR 1100s to replace my Sky Q and I am getting a "NO SIGNAL" message when trying to setup channels. It also reports "Freesat box is only connected with 1 cable" when I have connected two cables from the satellite.

Have I got a faulty HDR 1100s or is there an issue switching from Sky Q ?

Many thanks.

| Sat 20 May 2017 12:57:28 #1 |
grahamlthompson

special member
Joined: Feb '11
Posts: 14,442
offline

The lnb used for Sky Q is a special wideband design that will only work with the wideband tuners used in a Sky Q box. Sky will fit a hybrid lnb with 6 outputs that will work with legacy devices designed to use a standard universal lnb, but only if you have such kit when Sky Q is installed.

If the dish is accessible it's pretty simple to replace the lnb with a universal Sky type lnb.

eg

http://www.ebay.co.uk/itm/Sky-LNB-4-Output-HD-Quad-for-HD-Freesat-HD-/201881401098?hash=item2f0111b70a:g:24cAAOSwhvFZAkwH

Welcome to our forum.

| Sat 20 May 2017 15:38:00 #2 |