My Humax Forum » Freeview HD » Aura UHD

so many aura faults, plus fault on myhumax.net

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    bellla2

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    there are so soooo many faults with the aura, many of which are the same as it's predecessor, and humax know about them all.
    picking just 2 to address here for the moment,
    the aura is repeatedly doing a massive recording, sometimes over 15hours, of a channel nothing was set on, without ever showing it in the recording schedule, and you can not stop it once it's started, and consequently this crashes/stops recordings that were set.
    also the guide and schedule pages on https://www.myhumax.net/ are not working

    | Fri 10 Nov 2023 10:13:57 #1 |
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    VitaminD

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    If you find the Aura has started a recording and it has over ran with no indication it is going to stop, just pull the plug on it.
    Wait a few minutes and restart the Aura, then delete the over ran recording.

    | Fri 10 Nov 2023 10:50:36 #2 |
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    bellla2

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    thanks vitamin d but obviously that would stop other recordings!!

    | Fri 10 Nov 2023 11:10:19 #3 |
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    VitaminD

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    bellla2 - 2 hours ago  » 
    thanks vitamin d but obviously that would stop other recordings!!

    Let the other recordings complete and then pull the plug on the Aura to force stop the over ran recording.
    Leave for a minute or two before reconnecting.
    Your recordings and recording schedule will be preserved.
    Delete the over ran recording.

    | Fri 10 Nov 2023 13:38:07 #4 |
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    bellla2

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    as said in the op, the unset extremely long recordings crashes/stops the other recordings.
    and as you can see, it's not an "overrunning recording", no recordings were set on the channel.
    and obviously when this happens during the night or when one is not around one can not simply pull the plug, which as also said would stop the other things it's doing.

    | Fri 10 Nov 2023 14:00:07 #5 |
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    VitaminD

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    So your Aura starts recording without a recording being scheduled, that's a new one on me.
    My Aura on occasion has failed to stop recording at the end of a programme and continued for hours,
    and the only way to stop it was to pull the plug.

    If the Aura is starting recordings without them being scheduled it needs repaired, is it still under warranty.

    | Fri 10 Nov 2023 14:50:01 #6 |
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    Martin Liddle

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    VitaminD - 1 hour ago  » 
    So your Aura starts recording without a recording being scheduled, that's a new one on me.

    On rare occasions I have seen this problem but in my case the recordings stop at the scheduled end time.

    | Fri 10 Nov 2023 16:37:04 #7 |
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    bellla2

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    thanks
    no-one has answered when the tv guide/schedule pages on https://www.myhumax.net will be working again

    | Sun 12 Nov 2023 9:21:22 #8 |
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    Harters

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    bellla2 - 2 hours ago  » 
    thanks
    no-one has answered when the tv guide/schedule pages on https://www.myhumax.net will be working again

    I can see that it shows an hour difference online, but the timers are correct in the App and on the Aura. I have never used this online feature except to register the Aura when I first got it.

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    | Sun 12 Nov 2023 11:54:12 #9 |
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    bellla2

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    Harters, the schedule page will not open at all, just goes to Individual Info page. been happening for some time now.

    | Sun 12 Nov 2023 12:09:10 #10 |

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