so many aura faults, plus fault on myhumax.net

(14 posts)

Harters

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Joined: Mar '17
Posts: 341
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As you can see mine is working OK.

Have you tried deleting your machine and re-adding it?

My Page --> Manage Device

| Sun 12 Nov 2023 12:37:24 #11 |
bellla2

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Joined: Nov '23
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thanks but humax always says to do things like that or a factory reset (which of course people have already tried or are asking because they're trying to avoid doing such things), never do they deal with why the things constantly happen in the 1st place especially given lots of people are having these issues. thanks anyway, appreciate your time.

| Sun 12 Nov 2023 12:54:24 #12 |
Harters

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Joined: Mar '17
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It seems there are good Auras and bad ones, luckily I have a good one and rarely have an issue, if I do its minor one and can be sorted out with a Freeview reset that only take a few minutes, especially if you backup your settings.

Removing the device from myhumax.net net and re-adding takes no time at all and you do not lose anything. Even doing a factory reset doesn't not lose recordings unless you specifically select that option.

| Sun 12 Nov 2023 14:11:51 #13 |
bellla2

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Joined: Nov '23
Posts: 18
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here's an old thread but unfortunately thus doesn't fix it for everyone & as usual humax aren't helping

https://myhumax.org/forum/topic/is-the-myhumax-site-not-working-correctly

| Tue 14 Nov 2023 11:17:29 #14 |

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