Did phone once, wasn’t a great experience.
Finally got my box replaced. I took a month to convince them/wait for replies. Then they didn't have any stock of the 1Tb's for a couple of weeks.
New box fixed the issue (ie it wasn't my telly or HDMI cable, as I had to prove many times over!). Hmmmm. 
However, new box has a stupidly loud (1Tb) hard drive.
It's driving me crazy. I thought I was being over sensitive but I cannot tolerate the noise – it’s louder than the TV. Previously I owned an EchoStar – that was silent, or near as. I have an Xbox 360 with hard drive (no issue), and NAS box (1Tb disc's can’t be heard). Even the external 1Tb hard drive I use for backup I can’t hear over the telly, but the Humax is so so loud. A friend thought it was our central heating! I've tried placing on a soft surface, placing on cardboard and blue tack under the feet but it's the same.
Even if I hold the box in midair it’s still louder than the TV.
Waiting (and waiting) for repair team to sort out a replacement. That will be my 4th box. First one also went back with hard drive noise issues.
