My Humax Forum » Freeview HD » HD FOX T2

TV Portal stopped working

(80 posts)
  1. Barry

    Barry

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    Welcome to our Forum

    I've already mentioned in post #2 that Humax are aware and engineers are investigating.

    As for itv player and 4OD - never promised and never going to appear on this unit I suspect.

    | Fri 12 Sep 2014 9:58:36 #21 |
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    JamesB

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    As for itv player and 4OD - never promised and never going to appear on this unit I suspect.

    4oD is to be withdrawn and replaced with a digital streaming service for all the C4 channels from next year. Which makes it even less likely to come to the Fox T2.

    http://www.radiotimes.com/news/2014-09-11/channel-4-scraps-4od-in-favour-of-new-online-hub-all-4

    | Fri 12 Sep 2014 10:44:01 #22 |
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    Luke

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    JamesB - 3 days ago  » 

    Luke - 40 minutes ago  » 

    MontysEvilTwin - 30 minutes ago  » 
    I just received this in an email from Humax support.

    Humax Support » Thank you for contacting Humax Support.
    If you are experiencing portal issues still, it may mean you're not properly connected to the internet, to receive any updates you'll need to be.

    What updates?
    Is this aimed at someone having difficulty with a YouView box?

    YouView boxes don't feature the Humax TV Portal.

    Both my questions were intended to be about the reference to 'any updates'. My second question was intended as a continuation of the first.

    | Fri 12 Sep 2014 12:20:00 #23 |
  4. MontysEvilTwin

    MontysEvilTwin

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    I have been informed by Humax Customer Support that a software update for the HD-FOX will be released later this month. I don't know if this update will be transmitted OTA or provided as a download.

    | Fri 12 Sep 2014 20:03:10 #24 |
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    Luke

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    Did you gleam any clues concerning what the software update is expected to address?

    | Sat 13 Sep 2014 11:14:11 #25 |
  6. MontysEvilTwin

    MontysEvilTwin

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    Portal fix and iPlayer update from the e-mails I have received. Fingers crossed.

    | Sat 13 Sep 2014 11:38:55 #26 |
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    masai

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    Will check mine tonight!

    | Mon 15 Sep 2014 9:48:52 #27 |
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    Martin Liddle

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    masai - 1 hour ago  » 
    Will check mine tonight!

    What are you expecting tonight?

    | Mon 15 Sep 2014 11:02:33 #28 |
  9. MontysEvilTwin

    MontysEvilTwin

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    I would like to believe that Humax Customer Support are telling me the truth, so I am hopeful that we will get an update. However, they seem to consistently get their timescales wrong: look at the HDR-2000T as a case in point. This unit is still waiting for an update that was promised months ago. If the HD-FOX update happens before Christmas that would be a result. I don't know if the update will be OTA: this will be on the DTG website in advance if it happens. It might just be released as a download: I asked about this but did not get an answer. They did say that they would e-mail me when the update is available: I'll post a message if this happens.

    | Mon 15 Sep 2014 11:40:31 #29 |
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    Owen Smith

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    I'll believe a software update when it is running on my parents' HD Fox T2, and not before. Humax are persistent offenders for promised updates never appearing.

    | Mon 15 Sep 2014 22:55:00 #30 |

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