Since initially setting up my FVP-4000T, I can connect to the Internet over Ethernet cable - but not by wireless. Wirelessly, the set-top-box accepts the wireless credentials that I enter and says the box is connected to my router but when I look at the connection details, there's a sort of pictorial display showing a working link between my STB and my router but a failed connection between my router and the Internet. I'm hoping to get this working and am looking for any help I can get.
I have eliminated a lot of possibilities but to no avail.
- The router IS connected to the Internet and is fine for both wired and wireless Internet access for phones, PCs, laptops, tablets, etc.
- The set top box CAN access the Internet if I connect it to my router by Ethernet cable (but as STB and router are in different rooms that's not ideal, even using an Ethernet-over-mains set up.).
- I can see from the router that the box is logged in to the wireless network and I've checked that there are no special rules in place that might restrict Internet access from the router.
- I've even tried different DNS servers on the router (which propagate to the box), just in case the box's means of checking for an Internet connection does something specific when connecting by wireless.
- I've done a factory reset on the Humax box too but with no effect.
- I also tried to check for a firmware update while the box was connected by Ethernet but that just hung the box for a few hours.
This is one of those long standing problems that I've put up with for months, waiting for a rainy day on which to spend time resolving it. Its raining nicely today so...
Obviously, the impact of this is that my family can forget using the box for any form of catchup TV. Is there anything more I can try to get the wireless connection to work?
I did have a Humax Youview box and thought the much newer FVP-4000T would be a great step-up from it but in a lot of ways it feels like a backward step. The EPG, search, and a few other functions just seem that bit more clunky and less well thought through than the Youview box. Over the last few weeks, the tuning has been a bit hit and miss too with mainstream traditional channels initially coming up with "no service" or words to that effect, only to appear faultlessly a few seconds or minutes later. Anyway, that's all a digression - one problem fixing at a time!