Wirelessly connects to router but not to Internet

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Wirelessly connects to router but not to Internet

(59 posts)

Martin Liddle

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JohnH77 - 2 hours ago »
Extender which is alrerady connected to both router and Internet.

Why would the extender be connected to the Internet?

| Tue 2 Aug 2016 16:54:26 #51 |
JohnH77

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Martin

Sorry - my loose wording. Another PC connects to the extender and it is connected to the internet.

I was trying to make the point that the Humax joins a network which is already connected to the internet.

| Tue 2 Aug 2016 17:27:48 #52 |
aimdev

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Hi
I have the same issue, connects to the lan, using dhcp or manual, does not connect to the internet.
Lan connection is ok, I can see the Humax system and browse the files.

This all occurred after the latest upgrade, where before it was working perfectly.
Does anyone know if there is an extra port required to be opened to enable access?, as this may be causing the problem.

Thanks

| Wed 18 Apr 2018 14:45:38 #53 |
Martin Liddle

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aimdev - 1 hour ago »
I have the same issue, connects to the lan, using dhcp or manual, does not connect to the internet.
Lan connection is ok, I can see the Humax system and browse the files.
This all occurred after the latest upgrade, where before it was working perfectly.

What make and model of router do you have?

| Wed 18 Apr 2018 16:12:49 #54 |
aimdev

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Hi
After a lot of messing about, I managed to get it to connect to the isp's router via wifi, then when I connected it to my router, it worked. Using a range extender it did not work.
Truth will out it it still works tomorrow after a power down to standby.

| Wed 18 Apr 2018 16:27:56 #55 |
billzebub2000

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I too, have this problem, every now and again. Re-inputting the router password tends to solve it.

| Wed 18 Apr 2018 18:04:33 #56 |
aimdev

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billzebub2000 - 13 minutes ago »
I too, have this problem, every now and again. Re-inputting the router password tends to solve it.

Interesting. On the basis that users don't go changing their wifi password on a regular basis, why does the humax seem to 'forget' or perhaps corrupt the password.

| Wed 18 Apr 2018 18:20:09 #57 |
JohnH77

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aimdev - 4 hours ago »
... Using a range extender it did not work.

My 4000T works happily with a range extender.

I notice that when I bring it out of standby, it usually reports it is not connected to the internet but it seems to do the check too soon because shortly after it is connected.

| Wed 18 Apr 2018 21:18:20 #58 |
Pollensa1946

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My own experience of this type of problem is that it is inevitably due to a weak wifi signal at the device in question. I have solved it in my case by wifi access points hard-wired to the router at strategic points thru the house. The problem is easily detected by wandering around while checking the wifi signal strength on your phone.

| Thu 19 Apr 2018 8:47:26 #59 |