My Humax Forum » Freesat HD » FOXSAT HDR

Won't change channel after 30 Mins

(12 posts)
  1. User has not uploaded an avatar

    Ian Ball

    junior member
    Joined: Jul '12
    Posts: 5

    offline

    I have been downloading all the latest software releases but on my Foxsat-HDR, for about the last 6 months I have not been able to change channels if I’ve watched a channel for more than 30 minutes and have to reboot. The box shows that the channel has changed but there is no picture or sound, I only have 8% of the HD used. Annoying as this is, it become very frustrating with the Olympics.

    | Tue 31 Jul 2012 10:42:24 #1 |
  2. grahamlthompson

    grahamlthompson

    special member
    Joined: Feb '11
    Posts: 14,442

    offline

    Hi and welcome to the forum. Have you tried a reset to factory defaults ? Can you change channel using the buttons under the flap rather than using the remote control ?

    | Tue 31 Jul 2012 11:02:01 #2 |
  3. gomezz

    gomezz

    special member
    Joined: Mar '11
    Posts: 943

    offline

    If this is trying to change channel using the EPG then this is a common issue (for me anyway). But changing channel using the Channel List, using P+ or P- or keying the channel number directly always works for me.

    | Tue 31 Jul 2012 13:46:40 #3 |
  4. REPASSAC

    REPASSAC

    special member
    Joined: Mar '11
    Posts: 4,100

    offline

    Ian Ball - 3 hours ago  » 
    I have been downloading all the latest software releases but on my Foxsat-HDR, for about the last 6 months I have not been able to change channels if I’ve watched a channel for more than 30 minutes and have to reboot. The box shows that the channel has changed but there is no picture or sound, I only have 8% of the HD used. Annoying as this is, it become very frustrating with the Olympics.

    I suspect that this is something to do HDMI handshaking as you say the Foxsat displays the new channel - try setting a fixed output (suggest 1080i) and see what happens.

    You can also try switching HDMI ports on the TV and back again. Also check the cable is seated correctly at both ends.

    | Tue 31 Jul 2012 14:26:23 #4 |
  5. User has not uploaded an avatar

    Ian Ball

    junior member
    Joined: Jul '12
    Posts: 5

    offline

    grahamlthompson - 2 days ago  » 
    Hi and welcome to the forum. Have you tried a reset to factory defaults ? Can you change channel using the buttons under the flap rather than using the remote control ?

    Thanks, tried factor reset and using the buttons, same result

    | Fri 3 Aug 2012 9:05:14 #5 |
  6. User has not uploaded an avatar

    Ian Ball

    junior member
    Joined: Jul '12
    Posts: 5

    offline

    gomezz - 2 days ago  » 
    If this is trying to change channel using the EPG then this is a common issue (for me anyway). But changing channel using the Channel List, using P+ or P- or keying the channel number directly always works for me.

    The problem is with the P+ and P- and after 30 mins I cannot access the EPG

    | Fri 3 Aug 2012 9:07:54 #6 |
  7. grahamlthompson

    grahamlthompson

    special member
    Joined: Feb '11
    Posts: 14,442

    offline

    Ian Ball - 3 minutes ago  » 

    gomezz - 2 days ago  » 
    If this is trying to change channel using the EPG then this is a common issue (for me anyway). But changing channel using the Channel List, using P+ or P- or keying the channel number directly always works for me.

    The problem is with the P+ and P- and after 30 mins I cannot access the EPG

    Does the epg display if you press the schedule button on the remote and then the red button, rather than the guide button ? Do the other overlays like the menus, programme info, live pause etc work and display on the screen ?

    I suspect you may have a problem on the HDD drive in the sectors that store the timeshift buffer file (0.ts), around 30 mins from the beginning. If you have the custom firmware you could try renaming the existing 0.ts to force the box to create another on a different part of the disc. If this works it's time to replace the hdd. You don't say how old the box is, most came with a 2yr warranty.

    | Fri 3 Aug 2012 9:17:51 #7 |
  8. User has not uploaded an avatar

    Ian Ball

    junior member
    Joined: Jul '12
    Posts: 5

    offline

    REPASSAC - 1 week ago  » 

    Ian Ball - 3 hours ago  » 
    I have been downloading all the latest software releases but on my Foxsat-HDR, for about the last 6 months I have not been able to change channels if I’ve watched a channel for more than 30 minutes and have to reboot. The box shows that the channel has changed but there is no picture or sound, I only have 8% of the HD used. Annoying as this is, it become very frustrating with the Olympics.

    I suspect that this is something to do HDMI handshaking as you say the Foxsat displays the new channel - try setting a fixed output (suggest 1080i) and see what happens.
    You can also try switching HDMI ports on the TV and back again. Also check the cable is seated correctly at both ends.

    I've tried different cables and different monitors and the output was already fixed at 1080i and I still have the same problem.

    | Wed 8 Aug 2012 17:54:35 #8 |
  9. REPASSAC

    REPASSAC

    special member
    Joined: Mar '11
    Posts: 4,100

    offline

    GT - This is now sounding more like a HD problem - 30 mins after a channel change (0.ts).
    Ian - If you change channels every 20mins all is OK?
    Is Foxsat in warrenty or not?

    Is the 30 mins different on a HD channel?

    | Wed 8 Aug 2012 17:59:08 #9 |
  10. grahamlthompson

    grahamlthompson

    special member
    Joined: Feb '11
    Posts: 14,442

    offline

    That's what I thought, the time seems to be to precise to be a random bug. Symptoms sound just like the guy on AV forums who used a PC drive and ran into similar problems.

    | Wed 8 Aug 2012 18:04:25 #10 |

RSS feed for this topic

Reply »

You must log in to post.