My Humax Forum » Freesat HD » HDR 1000, 1010, 1100S

help - unable to use ondemand or showcase

(935 posts)
  1. G0wex

    G0wex

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    Just discovered something interesting. I still have the same issues as everyone else regarding On Demand and Showcase (ie I need to be connected to broadband, which I am), but if I use the FreeSat app on my iPad I can access and watch both these services.

    | Thu 2 Oct 2014 16:43:43 #281 |
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    JamesB

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    tonegee - 13 minutes ago  » 
    Yes I have tried to connect automatically from the system settings but no joy. I turn my box of at the mains every night so my box gets a fresh reboot every day and has done for the past 18 months.

    Did you lose the Showcase / On Demand functionality overnight? Was it working one day and broken the next day?

    | Thu 2 Oct 2014 16:54:36 #282 |
  3. REPASSAC

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    G0wex.
    Which unit? Age, Router brand/model please?
    When did you pair app to unit?
    Can you access channel 901?

    | Thu 2 Oct 2014 16:56:03 #283 |
  4. G0wex

    G0wex

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    REPASSAC - 6 minutes ago  » 
    G0wex.
    Which unit? Age, Router brand/model please?
    When did you pair app to unit?
    Can you access channel 901?

    I've got the Humax HDR-1000s wich I've had for about 2 weeks so I've had this issue from day one, using a BT HomeHub 3 router with a WiFi dongle, I haven't been able to pair my unit to the app as I can't get the ID from my Humax box so was quite surprised when I selected a program on the app and it changed to that program on the TV, it all works from the app, channels Showcase and On Demand ( I presume that as they are both on the same network they are communicating with each other). And yes accessing channel 901 BBC iplayer works fine.
    Hope that helps

    | Thu 2 Oct 2014 17:15:37 #284 |
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    ALancashirelad

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    G0wex thanks for the heads up on the freesat app, The Android version is fully functional as well.
    Cheers
    Geoff

    | Thu 2 Oct 2014 18:07:59 #285 |
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    JamesB

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    ...it all works from the app, channels Showcase and On Demand ( I presume that as they are both on the same network they are communicating with each other

    Yes. The app searches your network for a Freesat device, and if it finds one it lets you control the Freesat device in a limited kind of way. It's the app that's presenting the Showcase thumbnails, not the 1000S.

    I hadn't bothered to update the app, as I seldom use it, and when I ran it just now, the Showcase items were somewhat different from those on my 1000S, and some thumbnails were missing. I updated the app and ran it again, and hey presto, Showcase was now the same as on the 1000S. I take this to mean that the updated app was now accessing the same URL as the 1000S.

    I don't think the fact that affected boxes can access Showcase and On Demand with the app is surprising. But I stand to be corrected if I've got it wrong.

    | Thu 2 Oct 2014 18:08:03 #286 |
  7. REPASSAC

    REPASSAC

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    JamesB - agree with you (last paragraph). I rather think of the problem as a G2 connected flag which should be set, has logic to be set but on some (mostly) new units is not set (might be wrong of course).

    On a forum such as, circumstances dictate that people with problems frequently post, those without problems, especially with new units, post rarely.

    Does anyone with this problem know someone with a working unit? A real interesting test would be to transport a non working unit to a known working environment for a few hours. Suggest selecting Channel BBC1 HD (A previous suggestion from Barry), Reselect a network automatic connection and then try Showcase/On demand.

    Post results and retry at home, post results (full environment details would be interesting)..

    | Thu 2 Oct 2014 19:13:46 #287 |
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    tonykitson

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    Amazing development, just tried on demand and I get a screen with options to chose iplayer, itvplayer etc. No longer do I get the on demand not available banner.

    However selecting one of the options doesn't actually seem to do anything.

    Please,please don't anyone suggest another factory reset. I think I will wait for someone else to report that it works.

    | Thu 2 Oct 2014 19:54:37 #288 |
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    tonykitson

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    Oh dear! The improvement which gave me the on demand page but no options from it working seems to have been bought at some cost. I now no longer have 901. Such is progress!!

    | Thu 2 Oct 2014 20:23:45 #289 |
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    tonykitson

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    Wow!!

    I can also get the 'earlier' facility to show a selection of earlier programs, however on selecting one of them I again get iplayer failing to work.

    | Thu 2 Oct 2014 20:41:55 #290 |

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