Yep once I switch dhcp back on at the router it's gets an ip. I could then go via showcase to get to on demand or use the app on my phone. Channel 901 also works. I have no network issues I have multiple devices , smart TVs , tablets, phones all connected to wi fi no problem . The only thing I have ever had a problem with is the humax 1010s. It clearly has a network connection as described above as o can get to on demand through other routes. And lo and behold a factory reset and the thing works again! On demand menu is back as is the roll back epg . For how long it will stay though who knows. The static ip thing is just a non starter for me. I switched off DHCP as described and it failed to get an ip but did not give me any option to set a manual one. Just a simple something gone wrong message and the only options wrecto skip networking or try again, where I would get the same error message again and again. Flakey software
My Humax Forum » Freesat HD » HDR 1000, 1010, 1100S
help - unable to use ondemand or showcase
(935 posts)-
| Sun 21 Dec 2014 11:45:03 #761 |
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Mark W - 7 minutes ago »
......... Flakey softwareWe all have the same software and you are the first to be unable to get a manual ip (However most were not using WiFi). What is the router?
Is there anyway for you to try a different connection as a test?.
WiFi is very location dependant (especially if next door is using the same channel).It might be worthwhile just checking out the WiFi in differing locations. I use a netgear app WiFi Analytics but there are countless other free apps out there. I had a clash with my chromecast which of course was near the TV.
| Sun 21 Dec 2014 12:04:10 #762 | -
It's bt home hub 3. I've reserved the ip on the router also. I'll try a wire connection later to see if this can give me the manual up menu
| Sun 21 Dec 2014 12:36:37 #763 | -
And lo and behold one week on and it stops working again. All on demand Availble via the channels , showcase available but when I try and select on demand. On demand is not available. This also corresponds with no message coming up to say network is connected which it normally does. No way out of this now other than a full system reset
| Sun 28 Dec 2014 10:15:50 #764 | -
I doubt a system restore will have a different result to a power cycle. Your comment re the absence of the Network Connected message is interesting. Has the unit acquired an ip address?
| Sun 28 Dec 2014 11:25:08 #765 | -
Yep. It always aquires an ip
Address and I can prove connectivity via showcase or firing up
On demand from the channels or my iphone on the box. It just says on demand is not available on the box itself when going to the on demand menu. I've power cycled and it's come back this time, but this happens at least once a week| Sun 28 Dec 2014 21:05:07 #766 | -
Rather strange that so few people currently have problems,
It would seem to point to the local environment, One thought is that could it be something connected with the speed of the response to the DHCP request or a ping to a freesat server.Did you succeed with your attempts at a test with a manual ip?
You mention you get it about once a week, one suggestion is you could try increasing the DHCP lease time on the router to it's maximum, to see if that extends the frequency or not.
| Mon 29 Dec 2014 7:12:36 #767 | -
Hi everyone. Same problems here. Bought my first 1000S a week ago. Set up fine, worked well with Ethernet connected via homeplug to BT HH4. Downloaded the most recent update successfully, so I thought, then the next day mayhem. No response from remote at all after the first 30 seconds. Tried all the tricks I knew to no avail
Assumed I had a duff box, no response from Humax or freesat, wondered whether Sky was blocking my signal, Paranoia etc, but decided to return the box for a new one. No hassle from Currys/ PC World, who did not seem surprised.
Installed box number 2, again no problems, successful manual connection to broadband etc, Then tried to access other services and as so many have reported, no on demand, no showcase, and message that I needed to connect to the internet.
I have now read dozens of the posts here but find no definitive advice other than waiting, or praying.I have not yet dared to download the latest firmware update, as I assumed that it was this that had compromised the first box, though having now discovered the forum, I assume this is not the case.
What shall I try first, all my other internet supported services are working fine on TV, BD deck etc.| Wed 31 Dec 2014 0:11:49 #768 | -
For sure download the latest software.
You did not mention if channel 901 was working for you (this proves a good internet connection and a ability to resolve domain names.| Wed 31 Dec 2014 6:33:14 #769 | -
I don't have any serious problems with OD, I have a wired ethernet connection from box thru two switches to my router. Up until the s/w release before last this was rock-solid, it always acquired a connection as soon as the network was available and never lost it. Then things became very flaky, failed to acquire a connection and frequently lost it. The last s/w release improved this, but I have noticed that occasionally it fails to connect or subsequently loses connection. So in my view the s/w is still a little flaky.
| Wed 31 Dec 2014 9:52:19 #770 |
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