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21. 

    barrados
    

    senior member
    Joined: Mar '21
    Posts: 70

    offline

    boogersa - 35 mins ago  » 

    barrados - 18 mins ago  » 

    boogersa - 52 secs ago  » 
    Tonight post update, when I select the home page I just get a black screen with the tv pip moving to bottom right.

    I had this problem when my second box updated to the Google tv.
    Took several resets to get it to come back to life

    Reset? Can you clarify please?

    White freeview play button, then moved over to top right power button, and reboot from the drop down.
    Took several goes and on rebooting went through setup as if it had done a full factory reset.
    Eventually everything worked as it should. And subsequent reboots just did as it should "reboot"

    | Thu 6 May 2021 21:29:01 #21 |
22. 

    boogersa
    

    special member
    Joined: Jan '18
    Posts: 302

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    barrados - 33 mins ago  » 

    boogersa - 35 mins ago  » 

    barrados - 18 mins ago  » 

    boogersa - 52 secs ago  » 
    Tonight post update, when I select the home page I just get a black screen with the tv pip moving to bottom right.

    I had this problem when my second box updated to the Google tv.
    Took several resets to get it to come back to life

    Reset? Can you clarify please?

    White freeview play button, then moved over to top right power button, and reboot from the drop down.
    Took several goes and on rebooting went through setup as if it had done a full factory reset.
    Eventually everything worked as it should. And subsequent reboots just did as it should "reboot"

    Ok. Reset = reboot via menu. Worked first time for me. It was not a factory reset. Just did a restart.

    | Thu 6 May 2021 22:02:34 #22 |
23. 

    Mark Hargreaves
    

    special member
    Joined: Oct '15
    Posts: 175

    offline

    The new recent apps feature works when I long press apps but they aren't remembered over night

    | Fri 7 May 2021 5:26:17 #23 |
24. 

    Barry
    

    senior admin
    Joined: Feb '11
    Posts: 11,040

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    jlmj2009 - 15 hours ago  » 

    ParksidePeter - 37 mins ago  » 

    jlmj2009 - 4 hours ago  » 
    Thanks for letting us know Barry - FYI, I've juust checked / rebooted and I'm yet to see the update on my Aura.
    Is there a way to force the update to download?

    If you haven't already, try rebooting the Aura.

    Thanks, but already tried a reboot but still not updated yet.

    I'll double check that your unit has been added to group.

    Edit: Can you check again for the update please.

    | Fri 7 May 2021 7:37:37 #24 |
25. 

    grahamlthompson
    

    special member
    Joined: Feb '11
    Posts: 14,442

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    boogersa - 11 hours ago  » 
    Tonight post update, when I select the home page I just get a black screen with the tv pip moving to bottom right.

    That happened to me, pull out the rear power plug and wait about 10 seconds and replace it. That restored the home screen for me. No update notification but after checking it had updated without any user input.

    | Fri 7 May 2021 8:03:30 #25 |
26. 

    jlmj2009
    

    senior member
    Joined: Apr '21
    Posts: 74

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    Barry - 56 mins ago  » 

    jlmj2009 - 15 hours ago  » 

    ParksidePeter - 37 mins ago  » 

    jlmj2009 - 4 hours ago  » 
    Thanks for letting us know Barry - FYI, I've juust checked / rebooted and I'm yet to see the update on my Aura.
    Is there a way to force the update to download?

    If you haven't already, try rebooting the Aura.

    Thanks, but already tried a reboot but still not updated yet.

    I'll double check that your unit has been added to group.
    Edit: Can you check again for the update please.

    Thanks Barry, that's all working and updated correctly now.

    | Fri 7 May 2021 8:34:28 #26 |
27. 

    Barry
    

    senior admin
    Joined: Feb '11
    Posts: 11,040

    offline

    jlmj2009 - 10 mins ago  » 

    Barry - 56 mins ago  » 

    jlmj2009 - 15 hours ago  » 

    ParksidePeter - 37 mins ago  » 

    jlmj2009 - 4 hours ago  » 
    Thanks for letting us know Barry - FYI, I've juust checked / rebooted and I'm yet to see the update on my Aura.
    Is there a way to force the update to download?

    If you haven't already, try rebooting the Aura.

    Thanks, but already tried a reboot but still not updated yet.

    I'll double check that your unit has been added to group.
    Edit: Can you check again for the update please.

    Thanks Barry, that's all working and updated correctly now.

    Apologises from Humax, you were inadvertently missed off list.

    | Fri 7 May 2021 8:45:34 #27 |
28. 

    jlmj2009
    

    senior member
    Joined: Apr '21
    Posts: 74

    offline

    Barry - 51 mins ago  » 

    jlmj2009 - 10 mins ago  » 

    Barry - 56 mins ago  » 

    jlmj2009 - 15 hours ago  » 

    ParksidePeter - 37 mins ago  » 

    jlmj2009 - 4 hours ago  » 
    Thanks for letting us know Barry - FYI, I've juust checked / rebooted and I'm yet to see the update on my Aura.
    Is there a way to force the update to download?

    If you haven't already, try rebooting the Aura.

    Thanks, but already tried a reboot but still not updated yet.

    I'll double check that your unit has been added to group.
    Edit: Can you check again for the update please.

    Thanks Barry, that's all working and updated correctly now.

    Apologises from Humax, you were inadvertently missed off list.

    No problems Barry, these things happen. Appreciate your honesty.

    | Fri 7 May 2021 9:37:22 #28 |
29. 

    barrados
    

    senior member
    Joined: Mar '21
    Posts: 70

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    All sorted, both boxes are fully updated and working now

    Thanks Barry.

    | Fri 7 May 2021 11:44:16 #29 |
30. 

    morrig
    

    member
    Joined: Jan '21
    Posts: 30

    offline

    I am getting the black screen with the digital HDCP protection since 05.05.21 update. Just the bottom pics, after power on an up a few times manage to get video, heip.

    | Fri 7 May 2021 16:45:20 #30 |

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