My Humax Forum » Freeview HD » Aura UHD

Aura Ethernet connection left me totally confused

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    Martin Liddle

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    Mars - 9 hours ago  » 
    What makes you think that the problem has anything to do with IPv6?

    It was a speculation based on the notion that IPv6 isn't that common yet (hence not many problem reports) and maybe there was an issue with the network stack that Humax have fixed in the latest software update. I just don't think the symptoms Faust was experiencing sound like a hardware problem but switching box fixed the issue. Happy to hear what you think the problem was?

    | Sat 6 Feb 2021 23:37:04 #11 |
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    Martin Liddle

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    Faust - 9 hours ago  » 
    I have to confess in all the years I have been building computers I have never come across an Ethernet fault like the Aura exhibited.

    I have come across lots of strange network faults but they are usually software issues. I am currently battling a Windows 10 computer that when it tries to connect to my Asus router by DHCP fails but also kills the DHCP server on the router, which I have never seen before.

    | Sat 6 Feb 2021 23:40:53 #12 |
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    Faust

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    Martin Liddle - 9 hours ago  » 

    Faust - 9 hours ago  » 
    I have to confess in all the years I have been building computers I have never come across an Ethernet fault like the Aura exhibited.

    I have come across lots of strange network faults but they are usually software issues. I am currently battling a Windows 10 computer that when it tries to connect to my Asus router by DHCP fails but also kills the DHCP server on the router, which I have never seen before.

    Network issues can be a total nightmare at times as they often appear to defy logic. Ethernet not so much (except for my original Aura) but WiFi is a whole different game. I have to say though that since I invested in mesh WiFi I have never looked back.

    | Sun 7 Feb 2021 9:28:23 #13 |
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    MattB1

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    Not sure if it is related or not, but I'm suddenly getting network issues on my Aura!

    I have ethernet connected, and on the Network Settings page it shows Ethernet connected, it shows IP address etc. However, the Aura says I am not connected to the Internet!

    If I enable WiFi on the Aura and connect to my BT hub via WiFi, then the Aura then seems happy and thinks Internet is Ok again.

    On my BT Hub network interface page, it still shows the Aura connected via Ethernet Port!

    The box now seems to think it needs both Ethernet and WiFi connection to work.

    | Wed 17 Feb 2021 17:41:02 #14 |
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    Martin Liddle

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    MattB1 - 1 hour ago  » 
    I have ethernet connected, and on the Network Settings page it shows Ethernet connected, it shows IP address etc. However, the Aura says I am not connected to the Internet!

    So please tell us what all the values are when connected by Ethernet.

    | Wed 17 Feb 2021 18:58:01 #15 |
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    Faust

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    MattB1 - 4 hours ago  » 
    Not sure if it is related or not, but I'm suddenly getting network issues on my Aura!
    I have ethernet connected, and on the Network Settings page it shows Ethernet connected, it shows IP address etc. However, the Aura says I am not connected to the Internet!
    If I enable WiFi on the Aura and connect to my BT hub via WiFi, then the Aura then seems happy and thinks Internet is Ok again.
    On my BT Hub network interface page, it still shows the Aura connected via Ethernet Port!
    The box now seems to think it needs both Ethernet and WiFi connection to work.

    That is how mine started. Day 1 was okay but it went downhill after that but WiFi connected without any issues. New box is fine though it did have one hiccough last night when a recording of Joanna Lumleys tour of Britain ITV HD had a picture and audio breakup lasting about 5 mins part way through.

    | Wed 17 Feb 2021 22:11:00 #16 |
  7. grahamlthompson

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    Faust - 26 mins ago  » 

    MattB1 - 4 hours ago  » 
    Not sure if it is related or not, but I'm suddenly getting network issues on my Aura!
    I have ethernet connected, and on the Network Settings page it shows Ethernet connected, it shows IP address etc. However, the Aura says I am not connected to the Internet!
    If I enable WiFi on the Aura and connect to my BT hub via WiFi, then the Aura then seems happy and thinks Internet is Ok again.
    On my BT Hub network interface page, it still shows the Aura connected via Ethernet Port!
    The box now seems to think it needs both Ethernet and WiFi connection to work.

    That is how mine started. Day 1 was okay but it went downhill after that but WiFi connected without any issues. New box is fine though it did have one hiccough last night when a recording of Joanna Lumleys tour of Britain ITV HD had a picture and audio breakup lasting about 5 mins part way through.

    5 mins is a very long time. I had one glitch in a Channel5-HD movie lasting around a second or two in in a 90 min movie. It was around 1H 36 min in and rewinding the recording showed it was repeatable.

    | Wed 17 Feb 2021 22:41:00 #17 |
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    Faust

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    grahamlthompson - 56 mins ago  » 

    Faust - 26 mins ago  » 

    MattB1 - 4 hours ago  » 
    Not sure if it is related or not, but I'm suddenly getting network issues on my Aura!
    I have ethernet connected, and on the Network Settings page it shows Ethernet connected, it shows IP address etc. However, the Aura says I am not connected to the Internet!
    If I enable WiFi on the Aura and connect to my BT hub via WiFi, then the Aura then seems happy and thinks Internet is Ok again.
    On my BT Hub network interface page, it still shows the Aura connected via Ethernet Port!
    The box now seems to think it needs both Ethernet and WiFi connection to work.

    That is how mine started. Day 1 was okay but it went downhill after that but WiFi connected without any issues. New box is fine though it did have one hiccough last night when a recording of Joanna Lumleys tour of Britain ITV HD had a picture and audio breakup lasting about 5 mins part way through.

    5 mins is a very long time. I had one glitch in a Channel5-HD movie lasting around a second or two in in a 90 min movie. It was around 1H 36 min in and rewinding the recording showed it was repeatable.

    The picture was rolling and breaking up, sound badly distorted then no sound at all. I was just about to give up and watch it on catch up when it started to play perfectly again. Given there was no apology at the end of the programme I have to assume the Aura or the transmitter was at fault.

    | Wed 17 Feb 2021 23:40:31 #18 |
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    SSThing

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    Joanna Lumley episode was a broadcaster issue. I was watching live and when it happened ITV SD and all the other HD channels were fine.

    | Thu 18 Feb 2021 8:43:04 #19 |
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    Faust

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    SSThing - 56 mins ago  » 
    Joanna Lumley episode was a broadcaster issue. I was watching live and when it happened ITV SD and all the other HD channels were fine.

    Ah, thanks for that update, really useful as you’re left wondering if the PVR has developed a fault or it’s a broadcaster issue.

    | Thu 18 Feb 2021 9:41:22 #20 |

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