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Aura software dated 12.04.21 - comments

(139 posts)
  1. grahamlthompson

    grahamlthompson

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    larkim - 4 hours ago  » 
    Bit odd that a "factory reset" doesn't reset to factory status, no? Not that it's a bad thing allowing for a system reset that doesn't delete recorded data. I suppose the HDD is treated like a SD card in a phone which wouldn't have photos wiped of the phone was reset.
    Good to know it should be able to be done without any loss.

    Only way to delete existing recordings is a Hard Disk Format. This should not be part of a factory reset unless it's optional extra like on a FVP unit.

    It seems to be happening to Barry. It should not be formatting the hard disk.

    A factory reset has never reverted the box to the firmware found when the box was new. It could be months old.

    As Aura updates are now controlled by Humax based on unit serial number. A public release should not delete recordings.

    | Sat 17 Apr 2021 19:23:16 #61 |
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    caryh

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    ShaunIOW - 12 mins ago  » 
    A couple of annoying things have appeared today.
    1. On my home screen above favourite apps it shows programs for Prime Video, Disney+ and something called Joyn (never heard of it till tonight) and I can't find anyway of getting rid of them as I don't want them on there as Prime is the only one I subscribe to, and I can't find a Joyn app anywhere. I've gone to Customise your home screen>choose channels and set everything I want and disabled everything I don't want but these just won't go (done the same in settings) - All I want is favourite apps and Nova Video Player.
    2. Somethings in Discover are in German for some reason, eg. A film I have on Google Play is The Mummy but's it's listed as Die Mumie. At the bottom of Discover there is option to customise recommendations but it only allows me to select/deselect 3 - Prime Video, Disney+ and Joyn, and even when deselected they still appear on both my Home Screen and the Discover Screen.
    Any ideas?

    I'm guessing your box thinks youre in Germany, as Joyn is a German SVOD service ( owned by discovery).

    I'd suggest going into Freeview Play Preferences, and making sure Regional Services is set to UK

    | Sat 17 Apr 2021 19:24:35 #62 |
  3. grahamlthompson

    grahamlthompson

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    ShaunIOW - 15 mins ago  » 
    A couple of annoying things have appeared today.
    1. On my home screen above favourite apps it shows programs for Prime Video, Disney+ and something called Joyn (never heard of it till tonight) and I can't find anyway of getting rid of them as I don't want them on there as Prime is the only one I subscribe to, and I can't find a Joyn app anywhere. I've gone to Customise your home screen>choose channels and set everything I want and disabled everything I don't want but these just won't go (done the same in settings) - All I want is favourite apps and Nova Video Player.
    2. Somethings in Discover are in German for some reason, eg. A film I have on Google Play is The Mummy but's it's listed as Die Mumie. At the bottom of Discover there is option to customise recommendations but it only allows me to select/deselect 3 - Prime Video, Disney+ and Joyn, and even when deselected they still appear on both my Home Screen and the Discover Screen.
    Any ideas?

    Suspect NOVA Video Player is the issue. Try and delete it. Use VLC Player instead. This works really well with the Aura.

    VLC for Windows on A PC can also play back LIVE TV and recordings from the Aura. This includes video files stored on USB connected to either rear usb port.

    You may need to select the appropriate framerate from the manual options.

    | Sat 17 Apr 2021 19:27:11 #63 |
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    ShaunIOW

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    caryh - 33 mins ago  » 

    ShaunIOW - 12 mins ago  » 
    A couple of annoying things have appeared today.
    1. On my home screen above favourite apps it shows programs for Prime Video, Disney+ and something called Joyn (never heard of it till tonight) and I can't find anyway of getting rid of them as I don't want them on there as Prime is the only one I subscribe to, and I can't find a Joyn app anywhere. I've gone to Customise your home screen>choose channels and set everything I want and disabled everything I don't want but these just won't go (done the same in settings) - All I want is favourite apps and Nova Video Player.
    2. Somethings in Discover are in German for some reason, eg. A film I have on Google Play is The Mummy but's it's listed as Die Mumie. At the bottom of Discover there is option to customise recommendations but it only allows me to select/deselect 3 - Prime Video, Disney+ and Joyn, and even when deselected they still appear on both my Home Screen and the Discover Screen.
    Any ideas?

    I'm guessing your box thinks youre in Germany, as Joyn is a German SVOD service ( owned by discovery).
    I'd suggest going into Freeview Play Preferences, and making sure Regional Services is set to UK

    It is set to United Kingdom, and Language is English, and my google account is registered on Google Uk.

    At the top of the Apps screen, it says under Google Play, Mehr Apps & Spiele, Hol das Beste aus deinem TV - mit neuen apps & Spielen.

    I do know enough German to understand it, but it's still annoying.

    | Sat 17 Apr 2021 19:59:34 #64 |
  5. grahamlthompson

    grahamlthompson

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    ShaunIOW - 2 mins ago  » 

    caryh - 33 mins ago  » 

    ShaunIOW - 12 mins ago  » 
    A couple of annoying things have appeared today.
    1. On my home screen above favourite apps it shows programs for Prime Video, Disney+ and something called Joyn (never heard of it till tonight) and I can't find anyway of getting rid of them as I don't want them on there as Prime is the only one I subscribe to, and I can't find a Joyn app anywhere. I've gone to Customise your home screen>choose channels and set everything I want and disabled everything I don't want but these just won't go (done the same in settings) - All I want is favourite apps and Nova Video Player.
    2. Somethings in Discover are in German for some reason, eg. A film I have on Google Play is The Mummy but's it's listed as Die Mumie. At the bottom of Discover there is option to customise recommendations but it only allows me to select/deselect 3 - Prime Video, Disney+ and Joyn, and even when deselected they still appear on both my Home Screen and the Discover Screen.
    Any ideas?

    I'm guessing your box thinks youre in Germany, as Joyn is a German SVOD service ( owned by discovery).
    I'd suggest going into Freeview Play Preferences, and making sure Regional Services is set to UK

    It is set to United Kingdom, and Language is English.

    Delete the app as suggested, VLC is one of the standard apps offered when you opt to get the additional apps.

    | Sat 17 Apr 2021 20:04:48 #65 |
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    ShaunIOW

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    grahamlthompson - 41 mins ago  » 

    ShaunIOW - 15 mins ago  » 
    A couple of annoying things have appeared today.
    1. On my home screen above favourite apps it shows programs for Prime Video, Disney+ and something called Joyn (never heard of it till tonight) and I can't find anyway of getting rid of them as I don't want them on there as Prime is the only one I subscribe to, and I can't find a Joyn app anywhere. I've gone to Customise your home screen>choose channels and set everything I want and disabled everything I don't want but these just won't go (done the same in settings) - All I want is favourite apps and Nova Video Player.
    2. Somethings in Discover are in German for some reason, eg. A film I have on Google Play is The Mummy but's it's listed as Die Mumie. At the bottom of Discover there is option to customise recommendations but it only allows me to select/deselect 3 - Prime Video, Disney+ and Joyn, and even when deselected they still appear on both my Home Screen and the Discover Screen.
    Any ideas?

    Suspect NOVA Video Player is the issue. Try and delete it. Use VLC Player instead. This works really well with the Aura.
    VLC for Windows on A PC can also play back LIVE TV and recordings from the Aura. This includes video files stored on USB connected to either rear usb port.
    You may need to select the appropriate framerate from the manual options.

    I've uninstalled Nova Video Player, and now the recommendations are Disney+ and Google even though everywhere I've looked I've disabled everyting.

    I do have VLC installed as well, I use it and Nova Player for playing files off a USB H/D connected to the router and a NAS drive.

    | Sat 17 Apr 2021 20:11:39 #66 |
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    boogersa

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    I was recording 3 programs tonight which all started at 9pm give it take a minute based on the broadcaster. I was watching program “1” from the recordings menu and a bit behind the live program. Program “1”, “2” & “3” all finished recording and I was still watching “1”. I watched “1” until the end. When I stopped, the program highlighted in the recordings list was not “1” but one of the other programs. It was either “2” or “3”. Can’t recall but I think it was one the program out of the 3 that finished recording last. A bit convoluted situation but looks like there’s something that occurs where it doesn’t highlight the correct program from the recordings list when you exit/stop a program. I guess this should be possible to test again but “not tonight Josephine”.

    | Sun 18 Apr 2021 21:29:31 #67 |
  8. davidrew

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    boogersa - 32 mins ago  » 
    I was recording 3 programs tonight which all started at 9pm give it take a minute based on the broadcaster. I was watching program “1” from the recordings menu and a bit behind the live program. Program “1”, “2” & “3” all finished recording and I was still watching “1”. I watched “1” until the end. When I stopped, the program highlighted in the recordings list was not “1” but one of the other programs. It was either “2” or “3”. Can’t recall but I think it was one the program out of the 3 that finished recording last. A bit convoluted situation but looks like there’s something that occurs where it doesn’t highlight the correct program from the recordings list when you exit/stop a program. I guess this should be possible to test again but “not tonight Josephine”.

    I've noticed this and it also happens if you are watching a pre-existing recording and one or more programmes start recording which then shuffles the list down from the top. When you exit the programme you are watching the one highlighted is different so I'm always very careful when deleting! I think what happens is it returns back to the position in the original recordings list which is then out by the number of additional recording entries added whilst watching.

    I probably need to pay more attention to it and do some better analysis, I've sort of just lived with it up to now but it does need fixing. I'll update once I've done some more testing.

    | Sun 18 Apr 2021 22:16:24 #68 |
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    RatherLargeZed

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    There's 2 issues I'm still seeing after this update :-

    1) I sometimes drop out of recordings, even when the Aura isn't doing anything else i.e. recording.

    2) I see what can only be described as a tuner 'swap'. I'm watching a channel, then suddenly the screen goes black for about a second & the sound stops. Then the picture and sound come back with with the channel banner displayed in the top right corner of screen - of the same channel I've been watching. It's like I've changed channel to the same channel. The box isn't recording at this point.

    Is this being experienced by anyone else?

    | Mon 19 Apr 2021 15:13:32 #69 |
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    peterukwp

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    RatherLargeZed - 16 hours ago  » 
    There's 2 issues I'm still seeing after this update :-
    1) I sometimes drop out of recordings, even when the Aura isn't doing anything else i.e. recording.
    2) I see what can only be described as a tuner 'swap'. I'm watching a channel, then suddenly the screen goes black for about a second & the sound stops. Then the picture and sound come back with with the channel banner displayed in the top right corner of screen - of the same channel I've been watching. It's like I've changed channel to the same channel. The box isn't recording at this point.
    Is this being experienced by anyone else?</blockquoteY>

    Yes this is a regular occurrence for me, it happens when I turn on, the picture and sound start as normal for about two seconds then disappear and restart again then all ok. Its happens so often at start-up that I've got used to it.

    | Tue 20 Apr 2021 7:46:40 #70 |

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