In the past week my HDR keeps turning itself off & back on again. I have done a factory re-set & checked the firmware. Just watching TV seems Ok but if you try & watch a recording or I player it only works for about 10mins or so before re-booting. If you delete a recording then it cuts off straight away.
I will contact Human tomorrow but anyone got any thoughts what the problem might be?
Had it over a year & until now not had a single problem
My Humax Forum » Freesat HD » HDR 1000, 1010, 1100S
Frequent unwanted reboots
(67 posts)-
| Sun 1 Nov 2015 11:37:01 #1 |
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Welcome to our Forum
Moved your post to thread already open on subject.
As you can see numerous users reported the issue, and freesat advice is to perform 2 factory resets:
http://www.freesat.co.uk/help/got-freesat/fix-a-problem/freetime-boxes-rebooting
| Sun 1 Nov 2015 12:03:29 #42 | -
Hi Barry many thanks for that sorry didn't see the thread, looks like i am not alone!
Will try this afternoon the double reset & also unfair the box from my iphone| Sun 1 Nov 2015 12:52:21 #43 | -
Well I unpaired the app on my iPhone & deleted it then did a double reset & still the same problem!
Will give humax a call in the morning, so frustrating!| Sun 1 Nov 2015 14:37:01 #44 | -
Davidwp - 36 minutes ago »
Well I unpaired the app on my iPhone & deleted it then did a double reset & still the same problem!
Will give humax a call in the morning, so frustrating!I really don't know why we are suddenly getting all these issues and why Freesat are so slow to react. I had another reboot last night. Again I was watching On-Demand although the box was recording something else at the time so that takes us no further forward.
I unpaired that Freesat app months ago as I didn't want my box waking up every twenty minutes, so that can't be the issue. In fact I now no longer have the app on my phone.
| Sun 1 Nov 2015 15:17:46 #45 | -
We have the same reboot issue with our 1010s. It's been going on for 10 days. I little bit of contact by email with free sat but no results. As the help page suggests, better sit tight as they are on it, if not like a car bonnet
| Sun 1 Nov 2015 17:13:31 #46 | -
My 1100s also rebooted last night. I starting recording ITV HD and then I pressed record on BBC1 HD. I then cancelled the BBC1 HD one recording as I expected it to prompt for a series link (I'm used to a Sky box which manages this a little better) but it didn't. I then used the EPG to find the program and click OK on it to see if that prompted for the series link. It didn't, so I just set it to record again and it rebooted...
Not major but annoying as it lost a few mins of the recording on ITV HD as well.
As an aside - should the 1100s prompt for a series link if you press OK in the EPG to record a program already started? Doesn't offer series link option to me on the few times I have done it.
| Mon 2 Nov 2015 10:04:03 #47 | -
Danbo - 7 minutes ago »
My 1100s also rebooted last night. I starting recording ITV HD and then I pressed record on BBC1 HD. I then cancelled the BBC1 HD one recording as I expected it to prompt for a series link (I'm used to a Sky box which manages this a little better) but it didn't. I then used the EPG to find the program and click OK on it to see if that prompted for the series link. It didn't, so I just set it to record again and it rebooted...
Not major but annoying as it lost a few mins of the recording on ITV HD as well.
As an aside - should the 1100s prompt for a series link if you press OK in the EPG to record a program already started? Doesn't offer series link option to me on the few times I have done it.Yes it should offer series link provided you go via the epg, but it's not that rare that the broadcaster omits the required series crid code.
If you highlight a programme in the epg, look at the top for the icons. The prescence of a series crid is shown by a cascading series of small rectangles.
You can't set a series recording when the programme has already started. In this case the recording takes place from the time shift buffer so there is no access to the original crid codes.
| Mon 2 Nov 2015 10:14:24 #48 | -
^^^
Thanks| Mon 2 Nov 2015 10:16:37 #49 |
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