nickcc - 6 hours ago »
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nickcc - 22 hours ago »
I have the same reboot problem with one of my 1100s 1TB boxes. Contacted Humax support who advised restoring to factory settings which I did just over three weeks ago. All seemed OK until yesterday when same fault occurred, tried restoring again but fault still occurring.
Have contacted Humax support again and waiting on reply.Nothing from Humax but it seems according to Digital Spy a Freesat problem. Just another reason to change back to Sky, unfortunately. Just rebooted again, checked that the software was up to date which it was, seems Freesat is unable to compete with Sky. I remember another terrestrial supplier that went bust, wonder if Humax and Freesat will be next.
If it's a new box and you are not satisfied then get it changed. If it's under six months old you don't need to prove a fault as it's considered to be inherent. I've had virtually no problems with my box in over 3 years.
It would appear there is nothing wrong with the box and Freesat confirm that their software is at fault which they keep attempting to cure, that's the reason for all the restarts/reboots. Don't see the point in changing boxes if the box isn't at fault. Incidentally I swapped boxes out and get the same fault with my other almost new 1100s box, we never noticed the restarts on this other box as we only use it for about 30 minutes a day whilst the other box is used for at least 8 hours per day.
Freesat confirm the software fault is more common with the 1000s and 1100s boxes so if you have another type of box maybe you're not affected.
HDR1000S. I would take what Freesat tell you with some scepticism as they tell different people different things. Personally if the box is as bad as you claim then I would be getting it swapped out.
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