My Humax Forum » Freesat HD » HDR 1000, 1010, 1100S

HDR 1000s Keeps rebooting.

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    Martin Liddle

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    Faust - 44 minutes ago  » 
    At the end of the day it was perhaps you that provoked the 'alleged sarcastic remark' by claiming the boot process is long winded.

    Maybe he has power saving in standby on?

    | Sat 26 Nov 2016 16:17:30 #191 |
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    Reffub

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    Martin Liddle - 1 hour ago  » 

    Faust - 44 minutes ago  » 
    At the end of the day it was perhaps you that provoked the 'alleged sarcastic remark' by claiming the boot process is long winded.

    Maybe he has power saving in standby on?

    Surely all sensible owners have power saving in standby on ?

    | Sat 26 Nov 2016 17:54:04 #192 |
  3. grahamlthompson

    grahamlthompson

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    Martin Liddle - 2 hours ago  » 

    Faust - 44 minutes ago  » 
    At the end of the day it was perhaps you that provoked the 'alleged sarcastic remark' by claiming the boot process is long winded.

    Maybe he has power saving in standby on?

    Never timed the difference, somehow I doubt it will make little if any difference (especially on a 1100S that doesn't even have a display to turn on). Will try the two tomorrow. It makes no discernible difference using a HDR-FOX-T2.

    | Sat 26 Nov 2016 19:01:02 #193 |
  4. REPASSAC

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    Make no sense to do otherwise.

    | Sat 26 Nov 2016 19:02:13 #194 |
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    Faust

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    Martin Liddle - 6 hours ago  » 

    Faust - 44 minutes ago  » 
    At the end of the day it was perhaps you that provoked the 'alleged sarcastic remark' by claiming the boot process is long winded.

    Maybe he has power saving in standby on?

    When I have timed mine it makes no discernible difference, unlike the 2000T Freeview models.

    | Sat 26 Nov 2016 22:41:57 #195 |
  6. grahamlthompson

    grahamlthompson

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    Tested boot times on HDR1000S, in each case disconnected power and let box restart the clock to ensure starting from same condition. Used the front start button and timed to the home screen epg being populated.

    Low Power Sby enabled

    35.6 seconds

    Low Power Sby disabled

    28.6 sec

    I won't be changing from low power sby on to save 7 seconds.

    | Sun 27 Nov 2016 11:01:52 #196 |
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    mrclonkey

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    launton - 1 month ago  » 
    Mine's just rebooted twice in the last hour or so

    It's happening nearly every day with my HDR100S, usually when I'm recording something. Tried factory reset but, as expected, didn't work. I've called several times over the last 2/3 months and spoken to Humax and Freesat. Each time I've been promised that the two companies are working together to achieve a fix, which should be in soon (days I'm told when I push). Humax say it's Freesat's fault, Freesat say it's just a problem with some boxes. I've been an software development manager for some years and this is starting to smell badly of not enough complaints/people affected to justify adequate resources to develop a fix. I didn't have any problem with my Foxsat either and I've never had an issue with Freeview. I'm close to ditching Freesat and resorting to Freeview and a Firestick!!!

    | Wed 30 Nov 2016 17:14:04 #197 |
  8. grahamlthompson

    grahamlthompson

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    mrclonkey - 3 hours ago  » 

    launton - 1 month ago  » 
    Mine's just rebooted twice in the last hour or so

    It's happening nearly every day with my HDR100S, usually when I'm recording something. Tried factory reset but, as expected, didn't work. I've called several times over the last 2/3 months and spoken to Humax and Freesat. Each time I've been promised that the two companies are working together to achieve a fix, which should be in soon (days I'm told when I push). Humax say it's Freesat's fault, Freesat say it's just a problem with some boxes. I've been an software development manager for some years and this is starting to smell badly of not enough complaints/people affected to justify adequate resources to develop a fix. I didn't have any problem with my Foxsat either and I've never had an issue with Freeview. I'm close to ditching Freesat and resorting to Freeview and a Firestick!!!

    Is your box connected to your home network ? If so can you try disconnecting it for a couple of days to see if the reboots continue ?

    | Wed 30 Nov 2016 21:10:45 #198 |
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    mutant_matt

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    I haven't had the heart to connect mine back up to the network (I know I should, to prove the problem starts happening again, but I've been enjoying zero reboots for the past month or so since I took it off the network, after 2 -3 reboots every day!). I miss the convenience of ITV, 4 and 5 player, but I don't actually use them that much, and I've reverted to Kodi again for iPlayer and YouTube, so I can live without for the moment.

    Does anybody have any idea what actually causes the reboots? As I understand it, it's the box reacting to something that happens via Freesat servers, and presumably, as long as Freesat isn't actually telling the box to reboot explicitly, it's a firmware bug which Humax should fix to harden it against dodgy responses from Freesat (regardless of whatever fix Freesat should alas be making to stop the "duff" messages/website causing the box to end up rebooting itself).

    I should call Humax and Freesat I guess, just to add numbers to the weight of the problem...

    Thoughts anyone?

    Cheers,

    Matt.

    | Thu 1 Dec 2016 7:36:56 #199 |
  10. grahamlthompson

    grahamlthompson

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    mutant_matt - 1 hour ago  » 
    I haven't had the heart to connect mine back up to the network (I know I should, to prove the problem starts happening again, but I've been enjoying zero reboots for the past month or so since I took it off the network, after 2 -3 reboots every day!). I miss the convenience of ITV, 4 and 5 player, but I don't actually use them that much, and I've reverted to Kodi again for iPlayer and YouTube, so I can live without for the moment.
    Does anybody have any idea what actually causes the reboots? As I understand it, it's the box reacting to something that happens via Freesat servers, and presumably, as long as Freesat isn't actually telling the box to reboot explicitly, it's a firmware bug which Humax should fix to harden it against dodgy responses from Freesat (regardless of whatever fix Freesat should alas be making to stop the "duff" messages/website causing the box to end up rebooting itself).
    I should call Humax and Freesat I guess, just to add numbers to the weight of the problem...
    Thoughts anyone?
    Cheers,
    Matt.

    It may be down to whatever settings you have on your router. Mine doesn't reboot, first thing I would try is fix the box IP address by reserving it in the router setup. It could be helpful to state what router you are using.

    One odd thing last night was the box lost my Netflix logon details. All OK after I logged in again.

    | Thu 1 Dec 2016 9:18:48 #200 |

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