Humax 1100s lost satellite signal

(22 posts)

Trev

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grahamlthompson - 10 hours ago »

Like Sky they do not have engineers. They use so called technicians trained to follow a set procedure without any actual understanding of what they are doing.

That's rather disingenuous GLT. I'm certain that a goodly number of Sky and other aerial/dish riggers have a very good knowledge of their trade and have a good understanding of what they are doing and why. However if they suspect their customer is not very tech savvy, they give a report that the customer might just be able to get a handle on.
Having said that, in this instance his comments made little sense.

| Wed 11 Mar 2020 10:17:45 #21 |
REPASSAC

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DeltaMike - 11 hours ago »
There was a week in October 2018 when a number of people reported that their Humax 1100/1000 box had lost satellite reception - see post below.
https://myhumax.org/forum/topic/receiver-is-not-receiving-a-signal

It was when the BBC changed FEC settings on HD channels (to make things more difficult for us ex-pats) but forgot to tell freesat to update the channel database.
Consequently users were for a brief period unable to get a signal on BBC HD channels.

| Wed 11 Mar 2020 10:46:31 #22 |