Humax hdr1010s not responding to remote

My Humax Forum » Freesat HD » HDR 1000, 1010, 1100S

Humax hdr1010s not responding to remote

(252 posts)

jonty

member
Joined: Feb '15
Posts: 11
offline

Do all of us with this issue not have our boxes connected to the internet?

| Sun 15 Feb 2015 19:19:15 #21 |
john3650

member
Joined: Feb '15
Posts: 15
offline

I spoke to Currys today, and they are happy to change mine as it is only 8 months old, so Humax can have it back and I will try with a new one. Anyone else still under 2 year warranty can presumably do the same.

I would have done a fix if there was one, but from this forum it appears not.

mine is not connected to the internet.

| Sun 15 Feb 2015 19:19:26 #22 |
Barry

senior admin
Joined: Feb '11
Posts: 10,988
offline

jonty - 2 minutes ago »
Do all of us with this issue not have our boxes connected to the internet?

Just picked up on this being reported a few times so have disconnected one of my 1000S to see if I can replicate.

I will be highlighting these reports to Humax Towers first thing tomorrow.

Edit: I have added a poll option to thread.

| Sun 15 Feb 2015 19:23:28 #23 |
jonty

member
Joined: Feb '15
Posts: 11
offline

Thanks Barry,
Not sure what it is but it doesn't seem to do it in the evenings for me. Maybe it's because the remote control usage is manic later on but will keep monitoring it tonight and report back tomorrow

| Sun 15 Feb 2015 19:26:12 #24 |
323laura

new member
Joined: Feb '15
Posts: 3
offline

thanks Barry.

| Sun 15 Feb 2015 19:26:18 #25 |
jonty

member
Joined: Feb '15
Posts: 11
offline

Scrap what I said about the evenings. It's just locked up and I can confirm that plugging in the lan cable after locking up doesn't help. I will leave it connected for until tomorrow night and see how it goes.

| Sun 15 Feb 2015 19:51:41 #26 |
ijmj

new member
Joined: Feb '15
Posts: 4
offline

Thanks for the add.
I have this self same problem for the last 2 days, needing to switch off and on again every time I want to change a channel.
The box is 1year and 4 days old.
I have checked the box for new soft wear, re-set to factory default but still the same.

| Sun 15 Feb 2015 20:26:23 #27 |
Mike G

member
Joined: Feb '13
Posts: 25
offline

Had my 1000s for about 14 months,never conected to internet as I live in France and it appears I cannot connect from here. It freezes randomly on any channel at anytime day or night.Started about 5 days ago.So far today had to unplug from mains 4 times to unfreeze it.Hope the info helps

Mike G

| Sun 15 Feb 2015 20:26:59 #28 |
crafty66

new member
Joined: Feb '15
Posts: 2
offline

hello all I have just joined the forum and am also experiencing the same faults as all of the previous members. It does not seem to matter if connected to the internet or not and the only way to un freeze box and remote is to disconnect from the mains. Incidentally my box is hdr-1000s/500 and is just over 12 months old by a few days. Help PLEASE not going back to rip off sky

| Sun 15 Feb 2015 20:34:34 #29 |
OAP

new member
Joined: Feb '15
Posts: 2
offline

Hi,

I'm new here too. My HDR1000S started to do the same things about 3 days ago. After random period the only things I can from the RC are to turn the unit off and on. I have to press EXIT to get back to previous channel. Problem clears when the unit is powered down.

OAP

| Sun 15 Feb 2015 20:59:28 #30 |