My Humax Forum » Freesat HD » HDR 1000, 1010, 1100S

Humax hdr1010s not responding to remote

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    wendyma

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    Hi
    I have been watching this post as my Humax box started to behave very weird since last saturday. When I press the menu button the menu flickers on and off before settling then to move up or down i press once and it flies around the options until it finally stops and not usually on the one i want, It does this and then it just locks up and nothing fixes it. not even switching off at the wall. Now yesterday, when lots of people reported the box working again. Mine worked so I felt a lot better that other people had experienced problems too. Today, my Humax is back to doing what it wants and I cant see anyone else saying theirs is playing up again so wondered if anyone had any ideas?? Please help

    | Thu 19 Feb 2015 20:21:55 #81 |
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    big-byte

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    Well mines playng up again. We were watching a recording when without any intervention it went to main Tv Guide (but corrupt) then back to the recording (but 5 mins earlier). The recording is still playing now but the picture is very dark.

    Edit: It worked for long enough for me to get the firmware version

    Software UKSFAA 2.02.07
    Loader UKSFAA 1.08

    | Thu 19 Feb 2015 20:26:04 #82 |
  3. REPASSAC

    REPASSAC

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    Nothing has changed with the firmware for a little while now.
    That the EPG is corrupt is not good and prompts a check of your signal from the freesat transponder.

    The signal for the freesat transponder comes from a slightly different saterlite position from most channels.
    Try tuning in to 11428 H 27500 in STB mode "non freesat" mode and check signal quality.

    | Fri 20 Feb 2015 7:05:51 #83 |
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    wendyma

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    Thank you for the posts. I have no idea what firmware i have. REPASSAC - was that post for me to try??
    ps. the box did settle down enough for me to watch my recording last night. Lets see what happens today????

    | Fri 20 Feb 2015 10:28:35 #84 |
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    stomperz

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    I have now had an email response from Humaxonline support who have said "There was a known issue with the freesat servers at the weekend". The advice if you still have the problem was effectively to:
    Power off the box and wait 5 minutes.
    Disconnect and swap the satellite cables around.
    Switch the box on and do a factory reset.
    Also " change the channel on the Humax Box to BBC 1HD for 20 minutes before trying to use the box" - couldn't think why this was needed??

    I have not seen any changes in the settings values (firmware etc etc.)

    | Fri 20 Feb 2015 11:06:54 #85 |
  6. REPASSAC

    REPASSAC

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    wendyma - 2 hours ago  » 
    Thank you for the posts. I have no idea what firmware i have. REPASSAC - was that post for me to try??
    ps. the box did settle down enough for me to watch my recording last night. Lets see what happens today????

    The suggestion was for big-byte.
    The firmware version is in settings - system info.

    | Fri 20 Feb 2015 13:26:21 #86 |
  7. REPASSAC

    REPASSAC

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    stomperz - 2 hours ago  » 
    ..............
    Also " change the channel on the Humax Box to BBC 1HD for 20 minutes before trying to use the box" - couldn't think why this was needed??
    ........

    I think this is suggested as some users signal for 28.5E, where the freesat transponder is located, may not be as good as 28.2E the location for all the mail channels. freesat transponder data is also slowly trickled on most other channels. The channel chosen is simply because it is a very reliable source and also, I guess, because of the bandwidth on a HD channel.

    | Fri 20 Feb 2015 13:32:27 #87 |
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    big-byte

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    Hi just to report that I switched the box off for an hour last night and switched it back on again around 10pm and it worked fine so left it on all night in standby mode and its been completely fine today.

    | Fri 20 Feb 2015 20:36:16 #88 |
  9. BritVik

    BritVik

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    Hej, I had this problem recently, following a period of no power (thunderstorm and power outage). Nothing worked - so removed the power supply to the Humax, and re-connected. Problem solved. A bit like Windows on the computer, back to square one to get things working again.

    | Sat 21 Feb 2015 14:01:23 #89 |
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    rufus1kira2

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    I checked my remote by looking through my digital camera lens and when I pressed button on remote couldn't see any light emitted. Double checked using my 'Bose' remote (which I use for the sound system) and could see a light on that. Came to conclusion that my Humax remote must be faulty so got a new one. Working fine with new one. Strange coincidence that I had the problem start around the same time as many of you but most said Humax 'issue' was resolved spontaneously.
    Those still not getting system to work...perhaps try the remote check with camera.
    By the way I would expect the remote control to have lasted for more than two years! I haven't done anything that would damage it.

    | Sat 21 Feb 2015 15:03:04 #90 |

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