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IPlayer problem

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    jennih

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    2 hours ago the BBC posted on Twitter that Humax had now identified what has gone wrong and is working to resolve this as soon as possible. Seems like Twitter is the only source of up to date info as Humax doesn't reply to emails!

    | Sun 4 Oct 2020 18:11:57 #122 |
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    A1944

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    jennih: That sounds hopeful. Could you please post a link to that particular Twitter page so that we can keep an eye on it for any further updates in the next hours and days.

    | Sun 4 Oct 2020 21:24:15 #123 |
  3. antient

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    The cynic in me wants to say that we could have told Humax "what has gone wrong" days ago. A clearly untested software change was made to a public-facing service.

    Simples!

    | Mon 5 Oct 2020 6:31:42 #124 |
  4. antient

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    antient - 39 secs ago  » 
    The cynic in me wants to say that we could have told Humax "what has gone wrong" days ago. An obviously untested software change was made to a public-facing service.

    Simples!

    I've just tweeted (my very first tweet!) telling/reminding the BBC that the problem applies to Humax Freeview boxes too, and not just Freesat ones.

    | Mon 5 Oct 2020 6:32:39 #125 |
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    Oldfoggy

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    I have the same problem since 29/9 Humax HRD 1000S ISP Vodafone,

    Is anyone fixing this?

    | Mon 5 Oct 2020 7:45:51 #126 |
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    A1944

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    Regrettably, nobody here knows, because no firm information has been given. There have been hints that progress is being made, but nothing definite.

    | Mon 5 Oct 2020 8:23:05 #127 |
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    jennih

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    Here's the link from the Twitter feed last night:
    https://twitter.com/search?q=Humax%20iplayer&src=typeahead_click&f=live
    No update from BBC iPlayer since the one 16 hours ago ob this feed saying that Humax had identified the problem and working to resolve.

    | Mon 5 Oct 2020 8:23:49 #128 |
  8. grahamlthompson

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    Just noticed that my phone no longer lists the HDR-1000S and FVP-5000T as a destination device you can cast the iplayer to.

    | Mon 5 Oct 2020 9:44:44 #129 |
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    illus

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    Problems with BBC iplayer on my Humax HB-1100S
    Can get into iplayer, but not watch any programmes, ditto with red button.

    | Mon 5 Oct 2020 10:55:15 #130 |
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    jennih

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    Here's the latest from the BBC iPlayer website. The only thing that seems to have changed is the date - ie now 5 October instead of 2nd!

    BBC iPlayer | Under investigation

    *** Monday 5 October ***

    We have become aware of an issue affecting Humax Freesat set top boxes where they are unable to playback content from within BBC applications (including iPlayer, News and Sport), despite being able to open the apps.

    Humax have assured us that they are working on resolving this issue as soon as possible.

    We'll update this page as soon as we have more information.

    | Mon 5 Oct 2020 11:50:38 #131 |

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