My Humax Forum » Miscellaneous » Broadcast, Internet, Media

IPlayer problem

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    A1944

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    DeanB - 15 mins ago  » 
    Humax are apparently working on the problem according to https://www.bbc.co.uk/iplayer/help/issues/bbc-iplayer/humax-playback-fault
    2/10/20

    Maybe, we can but hope - but if it is a BBC problem then perhaps not too quick a resolution.

    | Sat 3 Oct 2020 22:12:14 #112 |
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    Hf

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    I'm having the same problem with my Humax Freeview FVP-5000T. About 5 days ago it suddenly stopped playing any shows on BBC iPlayer. Every single show comes up with the 02001 error saying Something went wrong loading this programme. I have unplugged the device from the wall, updated all software etc etc. I read that this is a Humax problem, and so I would like to know when Humax is going to fix it. Thanks

    | Sun 4 Oct 2020 14:39:04 #113 |
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    A1944

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    We don't really know if it is a Humax problem or BBC. Neither has said so far, except the BBC hinting that they seem to think it is Humax. As for when, it is anybody's guess, I am afraid.

    It is pretty clear that no amount of resetting things by users will help, it is simply broken somewhere.

    | Sun 4 Oct 2020 15:02:45 #114 |
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    jaeger

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    Mine is working again today, Sunday 4th

    | Sun 4 Oct 2020 15:06:45 #115 |
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    SSThing

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    jaeger - 6 mins ago  » 
    Mine is working again today, Sunday 4th

    Are you sure about that?
    Have you actually followed the process through and managed to get anything to play? Or are you just assuming that it's working because it loads and shows you the home page?
    Still not working here.

    | Sun 4 Oct 2020 15:15:00 #116 |
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    Justintime

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    Not working here either.

    | Sun 4 Oct 2020 15:17:36 #117 |
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    A1944

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    Nor here 5 minutes ago.

    | Sun 4 Oct 2020 15:19:16 #118 |
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    wallybee

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    For what it's worth I notice that the BBC are blaming Humax. I wonder who Humax are blaming?

    | Sun 4 Oct 2020 16:31:27 #119 |
  9. BigKev

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    I'm patiently waiting. iplayer works OK on my laptop, which is now plugged into the tv, so all is well...

    | Sun 4 Oct 2020 17:56:14 #120 |
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    A1944

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    No updates from the BBC since Friday, nothing obvious from Humax at all.

    | Sun 4 Oct 2020 18:03:46 #121 |

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