Stomps - 1 hour ago »
I used to love the BBC but they are getting increasingly exasperating. It’s impossible to report this issue so they will have no idea of how many people are affected. As far as I can tell we are at the mercy of some *expletive deleted* at the BBC who has *expletive deleted* this up and will get promoted for his/her "outstanding" upgrade which has caused this problem. They will say that no-one has logged the issue because they have made it impossible to do so.
If, as you allege, it is impossible to report this issue to the BBC, how on earth do you imagine that this BBC page came to exist?
https://www.bbc.co.uk/iplayer/help/issues/bbc-iplayer/humax-playback-fault
Whether, or not, the BBC is at fault is far from clear, it may be something that Humax have done that has caused this, or equally it may be something to lay at the door of the BBC.
Let us just hope that somebody will find a solution soon.
If you really want to rant direct to the BBC, you could try starting here:
https://www.bbc.co.uk/contact/complaints/make-a-complaint/#/Complaint