Faust - 10 minutes ago »
grahamlthompson - 19 minutes ago »
BB - 36 seconds ago »
1) It's not new.
2) What's this got to do with 4000T/5000Ts?I don't have a 5000T so no idea if it has the smart tune option found on a 4000T.
I thought you did have the new 5000T Graham?
Old age yes I have the 5000T but not the 4000T. Out of interest did anyone with access to the old version of Talking Pictures have to retune to continue using it ?
I actually edited the wrong one as both originally said 4000T.
uk1 - 4 hours ago »
In the event I order stuff from Amazon and it has to be returned everything happens smoothly and the refund is processed when the item is collected.
Same here, and if I were in your shoes I would E-mail Humax's sales director and inform him that if my patience is tried any further Humax can look forward to reading my reflections on the FVP-5000T's shortcomings in a detailed Amazon review, with particular reference to their dismal customer service.
At present they only have one gushing 5-star Amazon review that begins: "This device is brillant [sic]".
I think you'll find the threat will concentrate their mind quite miraculously.
Marius,
I don't think it right to make threats as my work has been involved with satisfaction processes and I am sympathetic to the challenges, but I think if a box is collected on say a Friday, they should be able to receive and inspect a box by say Tuesday and trigger a refund. It shouldn't take say a couple of weeks. I'm in touch with CS who are now responding to emails at least.
Another way of saying "We are unable to reply to emails due to the volume we receive" is "We are producing products that have resulted in returns and contacts from customers with our CS department and we have decided not to employ sufficient people to cope with this but choose to ignore communications from customers instead". If they don't answer stuff you end up having to check your credit card online account each day and they could make life a bit easier.
I am now back to my old method which actually works very well. It took me some time to work it out and it happened by accident. I use two BT Youview boxes, but instead of having the remote controls set differently I have them both set to the same RC code. This means that when you hit the power button one box switches off and the other switches on and the HDMI channels change on the TV. It is quite seamless and no real bother at all. So I have 4 channels of recording and a couple of TBs and Youview which is my preference.
There are some features I will miss from the 5000T. I liked the alternative broadcast offers when there are clashes - which I have on my Hummy sat boxes as well - and some of the other features are great. I'm dissapointed to have returned the box but it was just a few frustrations too many and I'm sure that others will be pleased with it.
Good luck with your box - I'll report back when the credit appears in my account and about the experience overall.
grahamlthompson - 1 hour ago »
Faust - 10 minutes ago »
grahamlthompson - 19 minutes ago »
BB - 36 seconds ago »
1) It's not new.
2) What's this got to do with 4000T/5000Ts?I don't have a 5000T so no idea if it has the smart tune option found on a 4000T.
I thought you did have the new 5000T Graham?
Old age yes I have the 5000T but not the 4000T. Out of interest did anyone with access to the old version of Talking Pictures have to retune to continue using it ?
Yep...never watched it though.
grahamlthompson - 2 hours ago »
BB - 36 seconds ago »
1) It's not new.
2) What's this got to do with 4000T/5000Ts?It's new to those who cannot get the two extra COM 7 and COM 8 mux as it's moved to a mux that everyone gets. COM 7 and COM 8 is only transmitted from a few selected main power transmitters.
Along with other Freeview boxes you may need to retune to continue using Talking Pictures. I don't have a 5000T so no idea if it has the smart tune option found on a 4000T. It also means that owners of older non Freeview-HD boxes will be able to view. Com 7 and COM 8 are DVB-T2 HD mux that carry a few SD channels.
Where have you been ? I posted this on the 4th November.
https://myhumax.org/forum/topic/talking-pictures-moves-to-channel-81-on-freeview#post-62705
The first movie shown happened to be called Two Thousand Women
So, as I said, it's not new; and it was in the wrong forum (without a link to the correct one).
Wrong - Graham used the term 'smart retune' and as the 4000/5000T are the only units to have this option it is in the correct forum, end of...
BB - 14 minutes ago »
grahamlthompson - 2 hours ago »
BB - 36 seconds ago »
1) It's not new.
2) What's this got to do with 4000T/5000Ts?It's new to those who cannot get the two extra COM 7 and COM 8 mux as it's moved to a mux that everyone gets. COM 7 and COM 8 is only transmitted from a few selected main power transmitters.
Along with other Freeview boxes you may need to retune to continue using Talking Pictures. I don't have a 5000T so no idea if it has the smart tune option found on a 4000T. It also means that owners of older non Freeview-HD boxes will be able to view. Com 7 and COM 8 are DVB-T2 HD mux that carry a few SD channels.
Where have you been ? I posted this on the 4th November.
https://myhumax.org/forum/topic/talking-pictures-moves-to-channel-81-on-freeview#post-62705
The first movie shown happened to be called Two Thousand WomenSo, as I said, it's not new; and it was in the wrong forum (without a link to the correct one).
Why I have a 5000T and needed to retune it to get the new version ? I also posted the more generic information in the other thread that you clearly hadn't read. Previous to this only a tiny percentage of Freeview kit owners had access, The move to Com 6 and DVB-T massively increases the number of potential viewers.
Barry has confirmed that all 4000T and 5000T owners need to smart retune whether they had it before or not. I would say that's relevant, wouldn't you.
I rather think you mean thread and not forum, all threads are in this forum.
grahamlthompson - 1 day ago »
Faust - 10 minutes ago »
grahamlthompson - 19 minutes ago »
BB - 36 seconds ago »
1) It's not new.
2) What's this got to do with 4000T/5000Ts?I don't have a 5000T so no idea if it has the smart tune option found on a 4000T.
I thought you did have the new 5000T Graham?
Old age yes I have the 5000T but not the 4000T. Out of interest did anyone with access to the old version of Talking Pictures have to retune to continue using it ?
I actually edited the wrong one as both originally said 4000T.
Talking of old age, I'm sure I've asked you this question before, but I can't remember if you provided an answer. Question - do you think the 5000T is better than your HDR1000S
They are different.
1000S has a faster UI but retains some annoying foibles like the daft order of displaying recordings in series folders. And of course it's restricted to recording two and watching a 3rd. My 1000S mysteriously rebooted about 9 mins into a recording of Corrie yesterday evening and dumped the recording. The 5000T came to the rescue.
The 5000T is slower to respond to the remote and the supplied remote is a tad weak. Not an issue for me as the 4000T device on my Harmony remote works just fine. And I sit very close to it as like my other kit is at the opposite end of my room to the TV in a HiFi rack.
You have more ways of displaying your recordings than you can shake a stick at 
It's so far recorded everything I have asked it to.
Picture quality on both is excellent.
It can of course record up to 4 and watch a 5th subject to mux.
As all the 5 main HD channels are on the same mux, and I rarely record other channels that in practice it can record 4 of them and watch the remaining one live. You can also set a reminder on the 5th to ensure the beginning of the programme is within the time shift buffer and record that using instant recording when one of the other recording terminates.
This makes it a very flexible box so if you only want a single box and don't mind the slightly pedestrian UI it's a no brainer.
Also the software is very new so is likely to improve with future updates.
If they could add a series capability to reminder reservations and a auto record when the number of current recordings falls to 3 that would be pretty cool, the hardware is clearly capable of this.
Perhaps logitech might consider a timed remote command option
One slight annoyance is when you open a series folder, the newest is selected rather than the oldest, shouldn't be that hard to change this I would think.
grahamlthompson - 6 hours ago » One slight annoyance is when you open a series folder, the newest is selected rather than the oldest, shouldn't be that hard to change this I would think.
Hands off! It works great for news-junkies. Perhaps there could be a choice though?
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