My Humax Forum » Freeview HD » Aura UHD

Occasional 2 second black screen on some channels

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    trog

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    Ne5 - 1 hour ago  » 
    Its 1.00_62_240210_6c584f1a4

    Thats the one, good. Has it sorted out your problems now? You should get your Aura online from time to time as there are bound to be things that change and update every now and again.

    | Sat 20 Apr 2024 14:03:18 #131 |
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    Ne5

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    Seems to, so far.

    I left the phone on hotspot last night and when my gf got up this morning she said she spent a few minutes agreeing to all sort of freeview things.

    So hopefully it's done and I don't have to manually download anything.

    Thank you and to everybody who has helped.

    | Sat 20 Apr 2024 15:28:39 #132 |
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    Ne5

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    As this is the freeview app, does it mean when I connected to the hotspot, it was the FREEVIEW app that automatically updated, and not HUMAX ?

    | Sat 20 Apr 2024 15:49:13 #133 |
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    trog

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    Ne5 - 39 mins ago  » 
    As this is the freeview app, does it mean when I connected to the hotspot, it was the FREEVIEW app that automatically updated, and not HUMAX ?

    I expect a few things may have updated if it had not been connected before, some including 1.00_62_240210 from Humax and some from other apps.

    | Sat 20 Apr 2024 16:31:48 #134 |
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    Martin Liddle

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    Ne5 - 5 hours ago  » 
    As this is the freeview app, does it mean when I connected to the hotspot, it was the FREEVIEW app that automatically updated, and not HUMAX ?

    My understanding is that the Freeview app is from Humax.

    | Sat 20 Apr 2024 20:51:42 #135 |
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    Ne5

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    Thank you Trog and Martin for all your help.

    | Wed 24 Apr 2024 17:50:49 #136 |
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    MattB1

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    Still stuck on "1.00_59_210726_668fc35". Humax support now asking for me to send photos to prove that is still on the old version and not the newer 2024 version!

    I keep asking to be removed the beta testing list, but I suspect who ever set this up at Humax before is no long working for them, so they have no idea how to resolve this!

    Most frustrating.

    Does anyone have any other method of contacting Humax, rather than via the UK support team, who don't seem to be able to resolve things?

    | Sun 28 Apr 2024 18:19:13 #137 |
  8. Mars

    Mars

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    My Aura finally updated the Freeview app! I do not know if it was a coincidence but I was installing a new router today.

    | Thu 2 May 2024 19:58:30 #138 |
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    MattB1

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    Same for me, I am now on the new version too. I emailed a photo of my screen confirming the serial number to Humax and a few days later I noticed it was on the newer 2024 app version.

    | Sat 4 May 2024 16:05:38 #139 |
  10. Fixdit

    Fixdit

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    And me too. Persistance finally paid off. I was at the point of using Richer Sounds
    6 year Warranty!

    | Sat 4 May 2024 17:56:31 #140 |

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