Occasional 2 second black screen on some channels

(143 posts)

Mark Hargreaves

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Joined: Oct '15
Posts: 175
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I still have the issue. Who do I need to contact?

| Thu 9 May 2024 4:46:49 #141 |
Fixdit

special member
Joined: Aug '16
Posts: 112
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Hi Mark

Have you given Humax your Aura serial number?

If not contact Humax support with the details, explain that you were a Beta Tester.

I think that those that had contacted them were Updated automatically last week.

| Thu 9 May 2024 13:18:35 #142 |
Mars

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Joined: Jan '16
Posts: 373
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I was a beta tester, but I never contacted them and my Aura was updated last week. Have you checked the Freeview app version?

| Thu 9 May 2024 14:07:58 #143 |

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