My Humax Forum » Freeview HD » FVP 4000T, 5000T

Question about manually tuning when asked to retun

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    A1944

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    According to comments elsewhere, COM7 (Ch 55) never went off during the Winter Hill retune last night and should still be operating as it was yesterday.

    Manual retune of just 55 needed?

    | Wed 12 Aug 2020 9:55:16 #21 |
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    batteryman

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    No signal on channel 55 at the moment, checking antenna feed later.

    | Wed 12 Aug 2020 10:10:43 #22 |
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    batteryman

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    Strange, I can tune my Toshiba smart tv to channel 55 from Winter Hill but the FVP-5000T shows no signal for the same channel.

    | Wed 12 Aug 2020 12:17:50 #23 |
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    batteryman

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    Fixed it using the well recommended method of switching it off, unplugging from mains, plugging back in after 30 seconds and restarting. Channel 55 found and manual tune restored the missing Freeview channels.

    The box had done a software update prior to this so I suspect that was something to do with it.

    | Wed 12 Aug 2020 12:44:14 #24 |
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    A1944

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    If the software update happened, you should find that the catchup services like My5 are now working much as they should.

    Good to hear you have fixed COM7.

    | Wed 12 Aug 2020 13:33:58 #25 |
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    eddleetham

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    I have been having problems with BBC4 HD not showing programme information for some time, then recently it has sometimes reported No Signal. Checking the signal strength shows that the signal strength is 0, even though all the other channels are fine. It's obviously a problem with COM7, so I did as suggested above and did a manual retune of channel 55 (I'm on Winter Hill). Result - no channels found.

    Any suggestions?

    | Wed 26 Aug 2020 9:57:05 #26 |
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    Martin Liddle

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    eddleetham - 7 mins ago  » 
    It's obviously a problem with COM7, so I did as suggested above and did a manual retune of channel 55 (I'm on Winter Hill). Result - no channels found.
    Any suggestions?

    When you retuned, did you set the "Transmission" type to DVB-T2 for channel 55? If you enter your details at https://www.freeview.co.uk/corporate/platform-management, then look in the COM7 HD section, What is the value in the column with an "S" as its header for the "Now" row?

    | Wed 26 Aug 2020 10:11:35 #27 |
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    eddleetham

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    Yes I switched to T2. It's 55 under N and 35 under S.

    | Wed 26 Aug 2020 10:18:49 #28 |
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    eddleetham

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    Using 35 I got a full retune but still no signal on COM7.

    | Wed 26 Aug 2020 10:26:27 #29 |
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    eddleetham

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    Sorry, I misread the chart. The number under S is 96, which is presumably something to do with signal strength, so very good.

    So why am I getting zero signal on COM7 ? Very strange.

    | Wed 26 Aug 2020 11:04:11 #30 |

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