RichHumax - 8 mins ago »
Hi all, thank you for your responses. Firstly, apologies for getting the latest software date wrong, it’s the 13/01/2021 not 21st as I said, so is UKTFAE 1.03.53 like you mention. My machine is a 5000T 1TB but suspect that makes no difference. I had wondered about the ‘back up copy’ of the software allegedly living on a partition on the hard drive for the very reason you stated about swapping out the drive. I even challenged Humax about that but they said I was wrong! It’s extremely unlikely that the currently loaded software managed to update to the very latest and report as such if the hard drive is faulty/corrupted and is involved in the process.
Unfortunately, I have tried several factory resets as described but everything returns to normal except the instant record. On further ‘testing’, it does sometimes record for a minute or two beyond what’s in the buffer. I should also add, as it has sometimes been suggested as an issue, it’s not channel specific. I have also tried the hard mains reboot a couple of times without success but currently trying a longer electron starvation diet on the machine!
I suspect the inability to reformat is a red herring. I could take it apart and connect it to a PC but I still don’t see how it can logically interfere with the instant record, which must be entirely software driven and set from EPG data. Especially as no errors are reported for the recording, unlike when a transmitter goes off once in a blue moon mid recording or there’s a power glitch.
Finally, it would be great if someone who has a 5000T with the Jan 21 software, who importantly doesn’t have anything valuable saved to their hard drive, could confirm that their instant record behaves correctly and that they can format their hard drive. Graham, I think you're trying the instant record? I still believe the narrow nature of the issue points to a weird software bug, but as you say Graham, I probably need a new hard drive, may be the hard drive can't successfully copy/add to its own buffer recording. But to fail in such a way without an error message feels illogical. Thanks again.
There is no software on the hard drive. The epg is also in nvram. If you change the HDD you of course lose the recordings unless you copy them to the new HDD but you still have the recording schedule. The last time I had to replace the HDD I had no errors. I disconnected the HDD and the box booted fine. The new HDD was setup completely automatically. As the HDD had failed completely I lost the old recordings. It's a bit tricky to get at the hard drive as there are some clips you need to disengage.
This is described in the faq's.
I have software version 1.03.53
