Hi all, an update on my Instant Record issue on my 5000T, which despite reporting that it’ll record until the end of the EPG time, actually only records what’s in the buffer plus approx 1 minute. The machine also refuses to reformat the hard drive, reporting the failure to do so as ‘due to an unknown error’.
Sadly, no amount of unplugging it from the mains or factory resetting made any difference to either issue.
I removed the hard drive and installed it in my W10 PC, as I suggested I would. The SMART data showed both the drive as whole and its individual parameters to be in good health. It had 4 healthy active partitions and a small unallocated area of around 34MB. I decided to delete all 4 so that the drive effectively became new/blank with just one large unallocated area.
I reinstalled it in the 5000T and the machine immediately formatted the drive, even before I then told it to! It now happily reformats when requested to, so did another factory reset and reformat. On removing the drive and installing it in the PC once more, it revealed that it was still healthy and had been formatted exactly back to the partitions as they originally were (but without the error which was stopping the 5000T from reformatting it I assume, whatever that was!).
OK, now the bad news! The machine works perfectly, including being able to reformat but the Instant Record function remains broken exactly as before.
To me, the narrowness of the fault still seems to point to a Jan 21 update bug which seems to affect some versions of hardware. Any minor flaw in its actual loading would surely cause far more catastrophic failures in the machine’s operation, as would a hardware failure?
I can sadly go no further but hope my investigations may help someone else to crack the problem!
