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Remote control has stopped working - unit failing to respond.

(371 posts)
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    cctransuk

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    Biggles - 29 minutes ago  » 

    cctransuk - 21 minutes ago  » 
    .....
    What I can't understand is that, despite the PVRs being set to automatically check for software updates at 04.00 daily, they were running Version 18 software !!
    .....
    Regards,
    John Isherwood.

    Are your 9300s in STANDBY at the auto update time (4am by default)? They need to be for the auto update check to take place. For some reason many people leave their boxes switched ON 24/7 and so their boxes don't update.

    Yes - they are NEVER actually switched-off; (by which I assume that you mean at the switch on the rear of the box).

    When we go to bed, we switch off using the power button on the remote; that's all.

    Regards,
    John Isherwood.

    | Thu 15 Dec 2011 13:41:57 #141 |
  2. Biggles

    Biggles

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    cctransuk - 11 minutes ago  » 

    Biggles - 29 minutes ago  » 

    cctransuk - 21 minutes ago  » 
    .....
    What I can't understand is that, despite the PVRs being set to automatically check for software updates at 04.00 daily, they were running Version 18 software !!
    .....
    Regards,
    John Isherwood.

    Are your 9300s in STANDBY at the auto update time (4am by default)? They need to be for the auto update check to take place. For some reason many people leave their boxes switched ON 24/7 and so their boxes don't update.

    Yes - they are NEVER actually switched-off; (by which I assume that you mean at the switch on the rear of the box).
    When we go to bed, we switch off using the power button on the remote; that's all.
    Regards,
    John Isherwood.

    So John your boxes are in STANDBY at the auto update time and so should have updated ages ago. Maybe you have the id problem that Barry mentions a few times in this thread, maybe he will comment soon.

    | Thu 15 Dec 2011 13:55:50 #142 |
  3. Barry

    Barry

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    I believe John has now managed to successfully achieve OTA update, so his sys id should be OK.

    If auto update is enabled, then I am at a loss as to why he got stuck on earlier version...unless any error messages on the front display were ignored, which I think is unlikely.

    My V19 test unit is still OK as well, so I think we can assume whatever caused it has been tweaked or undone.

    | Thu 15 Dec 2011 14:04:12 #143 |
  4. Barry

    Barry

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    fredoyster - 31 minutes ago  » 
    many thanks for all your help. Now back up and working.
    Great - if only they would give it the functionality of the original Tivo !! Mine still works alongside the Humax and is better for some things.
    Still, at least it is all back up and running, thanks to you

    Good news

    Glad we managed to be of help.

    | Thu 15 Dec 2011 14:11:09 #144 |
  5. Biggles

    Biggles

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    While we're on the subject of software Barry, any whispers on v26 for the 9200 or should we just forget about it?

    | Thu 15 Dec 2011 14:25:18 #145 |
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    deadfox18

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    Many thanks for your help Barry, we were set to buy a new machine today, I updated today and all seems fine Many thanks

    | Thu 15 Dec 2011 14:29:29 #146 |
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    Neil

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    Many thanks for the help I've found here. I have a 9300T and was tearing my hair out yesterday evening until I found this site. Until now my unit has been left on 24/7 (it feeds a common aerial system in the house and I work odd hours so often watch recorded programmes in bed early mornings) so it had not updated since purchase - update worked fine and first time last night so now back on line.

    | Thu 15 Dec 2011 15:02:25 #147 |
  8. Barry

    Barry

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    Biggles - 49 minutes ago  » 
    While we're on the subject of software Barry, any whispers on v26 for the 9200 or should we just forget about it?

    I would not forget about V? yet

    | Thu 15 Dec 2011 15:14:53 #148 |
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    Martin Liddle

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    fredoyster - 1 hour ago  » 
    Great - if only they would give it the functionality of the original Tivo !!

    A lot of the Tivo functionality is protected by patents which presents difficulty in trying to replicate the functionality.

    | Thu 15 Dec 2011 15:14:58 #149 |
  10. Biggles

    Biggles

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    Barry - 35 minutes ago  » 

    Biggles - 49 minutes ago  » 
    While we're on the subject of software Barry, any whispers on v26 for the 9200 or should we just forget about it?

    I would not forget about V? yet

    V? mmmmmm.

    | Thu 15 Dec 2011 15:50:41 #150 |

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