Just like to add my '3 pennyworth' had HDR 1010S for approx 18 months no problems, running fine.
Until around the date of the software update and ever since it has been rebooting at least twice every evening.
Both when recording and not, also when watching On Demand channels.
Have reset box as mentioned earlier and also have contacted Humax support.
My Humax Forum » Freesat HD » HDR 1000, 1010, 1100S
Software Update June 15th 2015
(399 posts)-
| Sun 21 Jun 2015 18:26:53 #141 |
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Just noticed a message published on freesat site, at least they've acknowledged they're aware:
"Update 19 June 2015
We’re aware of some issues on Humax Freetime recorders with some boxes rebooting unnecessarily.Humax and Freesat are looking into this to get it resolved as soon as possible.
We will provide further feedback in due course."
| Mon 22 Jun 2015 6:58:16 #142 | -
The new software was downloaded to my 1000S on the 20th June. Since then the box has been rebooting four or five times a day, during watching tv and recording stuff.
So, let me get this straight. I had a perfectly serviceable device that performed perfectly well for my requirements until someone decided to "upgrade" the software. I was not asked if I wanted to "upgrade" the software, I was not even advised it was going to happen. And now I have box of (expletive deleted by admin) sitting under my television that as far as I am concerned is not fit for purpose.
Would Humax find it acceptable if I walked into their factory unannounced, revised their production line without their knowledge, and screwed it up? No, I thought not.There is no point contacting Humax or Freesat, you just get the run around from their minions. I suggest as many users as possible contact the BBC Watchdog program. Let's try and get some publicity on this - that may make the people at the top sit up and do something.
Jonko
| Mon 22 Jun 2015 7:38:52 #143 | -
I'm hoping for a quick fix as the firmware updates are quite far apart and why oh why can't they mass downgrade to the previous version while they fix the problem??
Mine shuts down instead of rebooting now after factory reset and I notice the screen freezes before this happens. Has anyone disabled the buffer to see if it helps? Gonna try it as I have nothing to lose, and won't all these sporadic reboots damage the hard disk I can hear it crash when the box does.
Update: disabling the buffer was unsuccessful, box rebooted in a few minutes
| Mon 22 Jun 2015 8:00:21 #144 | -
I have made the suggestion of reverting to previous software to Humax and Freesat - lets see their response.
Can I suggest we all do the same?
I bought my box less than two weeks ago and this is shambolic.
| Mon 22 Jun 2015 8:17:41 #145 | -
UPDATE: I uninstalled the Freesat App from my phone and carried out the factory reset as advised on this forum.
So far, the 1010s is stable although many of the 'bugs' remain i.e. lack of indicators on the front panel etc.
I would also like to point out that I have a NOW TV box and the ITV player on that looks alot better and more user friendly to the version on the 1010s. Does anyone know if the various catch up services ever get updated? The BBC IPlayer looks similar.
| Mon 22 Jun 2015 8:18:11 #146 | -
Freesat replied to my suggestion regarding reverting to previous software. Here's the reply from Freesat-
"We are sorry for the issues and we're investigating all potential options to resolve asap"
NOTHING from Humax.
| Mon 22 Jun 2015 8:56:38 #147 | -
Hi all my first time here, having used the HDR 1000S box for the last 12 months without issues and in conjunction with a Sumvision SVW332U usb Wi-Fi dongle, since doing a software update 2.02.34 on the box now for some reason it will not now see the dongle, I have tried router reset wps button and another identical dongle but nothing, they both work ok in my computer has any one any ideas please.
| Mon 22 Jun 2015 9:35:15 #148 | -
royh - 37 minutes ago »
Hi all my first time here, having used the HDR 1000S box for the last 12 months without issues and in conjunction with a Sumvision SVW332U usb Wi-Fi dongle, since doing a software update 2.02.34 on the box now for some reason it will not now see the dongle, I have tried router reset wps button and another identical dongle but nothing, they both work ok in my computer has any one any ideas please.It is believed to be a unexpected result of the latest software update. Other issues also have been found and are being investigated.
| Mon 22 Jun 2015 10:15:12 #149 | -
Further to my original post, i have contacted both Freesat support and Humax support, neither have replied.
I have, subsequently, suggested to them both that, we revert to the previous version of software.
The box still continues to reboot,..
| Mon 22 Jun 2015 10:21:56 #150 |
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