Software Update June 15th 2015

My Humax Forum » Freesat HD » HDR 1000, 1010, 1100S

Software Update June 15th 2015

(399 posts)

Faust

special member
Joined: Jun '13
Posts: 1,598
offline

pauly - 17 minutes ago »
thanks for the replies... I used to use homeplugs for my old xbox, one unit failed and I never went back, have been happy with wifi since then. Moved my router fairly recently so might be able to run a network cable to the box without too much fuss. Still disappointed with humax, could not recommend them again if they don't fix this.

I have heard people say they have had a Homeplug fail yet some of mine are quite ancient now - Devolo. They have never given me a minutes trouble, they cost more but they are very good.

I was trying to stream a HiDef movie to my Apple TV the other week, first the wife knocked it out by using the microwave then I think there were just to many of the neighbours on the same channel. It ended up as we daren't move in case it stuttered again.

That was it, another network cable into the TP-Link network switch behind the TV and we haven't looked back since.

We used to have similar issues with the Panasonic PVR upstairs serving our downstairs TV via WiFi. Again a Devolo quickly cured that issue too.

| Fri 26 Jun 2015 12:59:26 #251 |
pauly

new member
Joined: Jun '15
Posts: 4
offline

I had a tp-link nano router that would have done the job too, but I seem to have bricked that by trying to update the firmware a couple of weeks ago I ideally don't want to spend any more money to fix this issue, so will see if I have a cable that I can run neatly, or will try rolling back software.

| Fri 26 Jun 2015 13:04:09 #252 |
JeffA

new member
Joined: Jun '15
Posts: 4
offline

Yes, well sorted MontysEvilTwin. It's not a question of Humax not supporting non-Humax wifi dongles with the same chipset, they must have put a block on certain VID and PID numbers. Hardly the action to build the reputation of the world's largest digital set-top provider. Perhaps more effort should be channelled in to testing software releases.

The cheapest RT3070 wifi dongle I can see on the internet is £3-89 and the cheapest price for a Humax dongle is £24-95 (both including shipping). Why is the Humax more than six times as much?

I am happy with my wifi connection to the 1000s (at present a Tenda 311U+). I have a wifi range extender in the same room and this gives me good streaming performance when using On Demand services on the 1000s including HD and fast forward requests.

Ethernet cable from router to 1000s is not practical in my house and the powerline adaptor solution is more plugs, cables and expense.

| Fri 26 Jun 2015 13:42:07 #253 |
JamesB

special member
Joined: Dec '13
Posts: 1,717
offline

That would be an odd thing to do. Why go to the trouble of selectively blocking some non-Humax dongles, while allowing others. It would be much easier to just block all non-Humax dongles.

More likely (it seems to me) some non-Humax dongles have been unintentionally affected by changes in the upgrade. Not deliberate, but perhaps unlikely to be reversed since only Humax dongles are officially supported.

| Fri 26 Jun 2015 14:06:36 #254 |
Faust

special member
Joined: Jun '13
Posts: 1,598
offline

JeffA - 18 minutes ago »
Yes, well sorted MontysEvilTwin. It's not a question of Humax not supporting non-Humax wifi dongles with the same chipset, they must have put a block on certain VID and PID numbers. Hardly the action to build the reputation of the world's largest digital set-top provider. Perhaps more effort should be channelled in to testing software releases.
The cheapest RT3070 wifi dongle I can see on the internet is £3-89 and the cheapest price for a Humax dongle is £24-95 (both including shipping). Why is the Humax more than six times as much?
I am happy with my wifi connection to the 1000s (at present a Tenda 311U+). I have a wifi range extender in the same room and this gives me good streaming performance when using On Demand services on the 1000s including HD and fast forward requests.
Ethernet cable from router to 1000s is not practical in my house and the powerline adaptor solution is more plugs, cables and expense.

You say hardly the action to build a reputation on! My reply would be Apple have done very nicely out of doing just that sort of thing, though they are not the only ones by any means. Humax could put forward the Apple slogan of 'it just works' if they claim exclusive use of their own WiFi dongle.

Your use of the WiFi extender is a slight departure from WiFi direct from router solution. Sonos have something similar with their 'Bridge'.

I looked at a WiFi extender some time ago but even that wasn't straight forward as one had then to start using a PIN to access it. With my smartphone, tablet etc. I just couldn't be bothered with the hassle.

| Fri 26 Jun 2015 14:07:58 #255 |
Pollensa1946

special member
Joined: Sep '12
Posts: 1,171
offline

Faust - 1 hour ago »
I looked at a WiFi extender some time ago but even that wasn't straight forward as one had then to start using a PIN to access it. With my smartphone, tablet etc. I just couldn't be bothered with the hassle.

The hassle being to set up a PIN once?
I have every room in my house cabled with Ethernet cable, but obviously for phone and tablet I need a good spread of wi-fi. Being solid brick walls throughout the router wi-fi does not cut it, so I have three wireless access points dotted around to provide 100% good coverage. Plug the access point into the Ethernet, set up a PIN exactly the same as the router and you're good to go. As I wander the house my phone/tablet auto-locks onto the strongest available single wherever I am. Same PIN method equally applies to wi-fi extenders, obviously without the cable input.
The Netgear access points, which include a four-way Ethernet switch, so one in three out, I got for around 28 Pounds each from Amazon.
Heavy initial investment in both DIY time and money, but perfect results. No dongle or powerline will beat it.

| Fri 26 Jun 2015 15:29:01 #256 |
jdlfreetime

special member
Joined: Dec '13
Posts: 372
offline

Hi groovyoldwoman,

Hope I was able to help. It's very frustrating, but this hopefully should be a temporary fix until they release reliable version (!)

The download is very very small & your USB stick should be ok. Just copy file from PC to USB stick & insert in front of humax, unplug & KEEP your finger on the down Channel button as previously mentioned. THe Humax does the rest for you. It will all appear to work ok, but worth then straight away doing a factory reset to "iron out any bugs" etc & to set up cleanly with software update. I wonder if they have got any jobs at Humax/Freesat? . . . . . Good luck if you try.

| Fri 26 Jun 2015 17:05:16 #257 |
Reffub

special member
Joined: Jan '13
Posts: 352
offline

Series recording problems.

Tried to set a series link for Glastonbury on BBC 3 or 2 HD, the select single/series option disappears as normal but no recording icon appears next to the programme and the guide is then completely locked up (i.e. won't respond to the remote).

But the box doesn't actually lockup as I could go to recordings etc, checked planned and no Glastonbury recordings found. I also gave the box plenty of time to compute but it still just locks up the guide and won't set a series record for Glastonbury on either channel.

Gave up and set single recordings.

Looks like I will have to go back to the previous software version.

| Fri 26 Jun 2015 17:36:27 #258 |
MontysEvilTwin

special member
Joined: Jan '14
Posts: 240
offline

JamesB - 3 hours ago »
That would be an odd thing to do. Why go to the trouble of selectively blocking some non-Humax dongles, while allowing others. It would be much easier to just block all non-Humax dongles.
More likely (it seems to me) some non-Humax dongles have been unintentionally affected by changes in the upgrade. Not deliberate, but perhaps unlikely to be reversed since only Humax dongles are officially supported.

I'm not sure what Humax have done; the problem could be unintentional. They probably wouldn't selectively block some non-Humax dongles but not others. It is more likely that they would whitelist Humax dongles. However, since they have had Humax-badged dongles manufactured that have generic VID and PID values, values that are not uncommonly found in cheap, non-branded dongles, they would be effectively whitelisting these too.

| Fri 26 Jun 2015 17:45:18 #259 |
Barry

senior admin
Joined: Feb '11
Posts: 11,040
offline

Reffub - 18 minutes ago »
Series recording problems.
Tried to set a series link for Glastonbury on BBC 3 or 2 HD, the select single/series option disappears as normal but no recording icon appears next to the programme and the guide is then completely locked up (i.e. won't respond to the remote).
But the box doesn't actually lockup as I could go to recordings etc, checked planned and no Glastonbury recordings found. I also gave the box plenty of time to compute but it still just locks up the guide and won't set a series record for Glastonbury on either channel.
Gave up and set single recordings.
Looks like I will have to go back to the previous software version.

Rolling back won't help.

The BBC have given all Glastonbury programmes the same series crid no matter which channel being broadcast on. This presents at least one conflict (I have only had a cursory glance) where 3 programmes on 3 channels at same time.

Same problem on freeview I think.

| Fri 26 Jun 2015 17:57:26 #260 |