davidrew - 1 day ago »
shaunb51 - 12 hours ago »
I know it's a bit late, but I had this happen on mine within the first couple of weeks until by 6 weeks it was all channels. The box had to be returned.Did you have a replacement 5000T and is that now working?
This is interesting as I had the same problem with BBC NEWS HD yesterday on my 1 week old 5000T. The only thing that has changed on the Oxford transmitter in the last week is that RF channels 31 (COM7) and 55 (COM6) have been swapped so BBC NEWS HD is now on 55. I did a SMART retune which worked with no obvious problems and when I have a signal its 79% strength and 100% quality.
A survey on the 5000T of all the RF channels returns 100% quality on all of them and the following strengths:
31: 88
37: 87
50: 88
53+: 89
55: 79
57: 91
59-: 83
60-: 84
I am new to Freeview, as a recent defector from Freesat, so I don't know if that is good or bad. I did read another article saying anything above 75% signal strength can be too much for some tuner equipment to handle, so I don't know if that is the problem, but there are no warnings in the 5000T manual about too much signal.
Any thoughts appreciated.
I've been dealing with pc's etc since I was 14, a lot less now, but it means I knew a good deal of the basic checks.
Short answer is, yes the 5000T does work however, I do not have a HD tv and from my initial reading regarding moving/copying and playing HD recordings on other devices, due to their encryption (I need to dig deeper on that), I do not record in HD and in fact I have deleted all the HD channels and I had to go through and delete a load of other channels as the box stupidly pick up Wales and West, which caused a great deal of problems.
I moved the box around the house to check the signal as I have a 4 way amplified spliter in the attic running of 1 digital arial however it is powering 6 outlets. It also helped that I had 2 other PVR's here which I could move at the same time to check for problems.
I was on the phone to Humax yesterday regarding transfering files and they stated they were aware of problems with that issue and are looking to get a new firmware upgrade out.
Have a search around and if you cannot find the answer, give them a ring, get the issue reported within the first month and if it continues then I don't think you have to take their offer to repair, but insted you can ask for a return and refund.
