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21. 

    Geoff_W
    

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    Martin Liddle - 22 hours ago  » 

    Geoff_W - 44 mins ago  » 
    I've downloaded FileZilla but cannot get it to configure properly using the wizard. First of all I had trouble working out the Router's External IP Address, then when that was accepted the wizard bombed out with an Unexpected Reply

    Why are you using the routers external IP address? I would have expected the IP address to use would be the IP address of the Aura.

    I tried 192.168.1.193 which is the Aura IP address on my router, but the FileZilla wizard stills tells me it's the wrong external IP address.

    | Wed 1 Dec 2021 15:44:28 #21 |
22. 

    Martin Liddle
    

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    Geoff_W - 3 hours ago  » 
    I tried 192.168.1.193 which is the Aura IP address on my router, but the FileZilla wizard stills tells me it's the wrong external IP address.

    What exactly is the Filezilla error message please?

    | Wed 1 Dec 2021 18:45:36 #22 |
23. 

    Geoff_W
    

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    This is the error message returned by the wizard:

    Connecting to probe.filezilla-project.org
    Connection established, waiting for welcome message.
    Response: 220 FZ router and firewall tester ready
    USER FileZilla
    Response: 331 Give any password.
    PASS 3.56.2
    Response: 230 logged on.
    Checking for correct external IP address
    IP 192.168.1.193 bjc-bgi-b-bjd
    Response: 510 Mismatch. Your IP is 5.81.64.245, f-ib-ge-cef
    Wrong external IP address
    Connection closed

    If I use the IP address 5.81.64.245 as suggested above, I get the following:

    Connecting to probe.filezilla-project.org
    Connection established, waiting for welcome message.
    Response: 220 FZ router and firewall tester ready
    USER FileZilla
    Response: 331 Give any password.
    PASS 3.56.2
    Response: 230 logged on.
    Checking for correct external IP address
    IP 5.81.64.245 f-ib-ge-cef
    Response: 200 OK
    PREP 55384
    Response: 200 Using port 55384, data token 1474932577
    PORT 5,81,64,245,216,88
    Response: 200 PORT command successful
    LIST
    Response: 150 opening data connection
    Response: 503 Failure of data connection.
    Server sent unexpected reply.
    Connection closed

    | Thu 2 Dec 2021 11:40:47 #23 |
24. 

    Mars
    

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    Why are you using the network configuration wizard? Are you trying to set up access from outside your home network? Normally, for access from within your home network, you would use site manager to enter the ftp server details.

    | Thu 2 Dec 2021 12:36:29 #24 |
25. 

    Drewby
    

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    You can find the IP address of your Aura box by going to settings, open Record & Share and scroll down to FTP Address.

    Mine is 192.168.0.64 as per the attached pic.

    

    | Thu 2 Dec 2021 13:30:06 #25 |
26. 

    Drewby
    

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    Duplicate post - please delete

    | Thu 2 Dec 2021 13:30:53 #26 |
27. 

    Drewby
    

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    Three times I've tried to upload a pic and three time I've failed

    | Thu 2 Dec 2021 13:32:34 #27 |
28. 

    Geoff_W
    

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    Mars - 3 hours ago  » 
    Why are you using the network configuration wizard? Are you trying to set up access from outside your home network? Normally, for access from within your home network, you would use site manager to enter the ftp server details.

    Because when I ran FileZilla for the first time it told me it had to be configured and to use the wizard to do so.

    And no, I don't need access from outside my home network.

    Edit: Site Manager only lets me create a New Site or a New Folder, everything else is greyed out.

    I've followed the Help link to the Network Configuration Wiki but most of the descriptions are beyond my comprehension - I need the Janet & John version!

    | Thu 2 Dec 2021 15:47:09 #28 |
29. 

    Mars
    

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    You want to create a New Site in Site Manager.
    Protocol: FTP
    Host: internal ip address of Aura
    Port:2323
    Encryption: use explicit FTP over TLS if available
    Login Type: Normal
    User: aura
    Password: PIN (0000 is the default)
    Connect

    | Thu 2 Dec 2021 17:25:02 #29 |
30. 

    Geoff_W
    

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    @Mars

    Thanks for the detail. I think I'm nearly there, but getting the following error message:

    Status: Connecting to 192.168.1.193:2323...
    Status: Connection established, waiting for welcome message...
    Status: Insecure server, it does not support FTP over TLS.
    Error: Connection attempt interrupted by user

    Is it the Aura that's insecure, or my BT Smart Hub 2?

    | Fri 3 Dec 2021 14:23:25 #30 |

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