My Humax Forum » Miscellaneous » Broadcast, Internet, Media

Youtube Issues

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  1. Admin

    Admin

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    Issue with YouTube search highlighted to Humax Towers.

    B

    Edit: Report acknowledged.

    | Thu 12 Nov 2020 17:44:21 #193 |
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    A1944

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    Admin - 1 hour ago  » 
    Issue with YouTube search highlighted to Humax Towers.
    B
    Edit: Report acknowledged.

    Well done.

    | Thu 12 Nov 2020 19:08:37 #194 |
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    Billyboy

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    Thank you. It’s impossible to search, won’t let the back button work and renders the whole operation useless. Someone is making a real pigs ear of this. Let’s hope we have a better and quicker response this time. I’d love to know what the cause is and who is responsible. Is it Humax or is it YouTube?

    | Thu 12 Nov 2020 19:51:38 #195 |
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    Manninagh

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    Just to report that on FVP5000T the back button is not working so that you have to exit Youtube and reenter, while the search function letter grid deletes itself making search impossible. This really shouldn't be happening!

    | Thu 12 Nov 2020 22:11:10 #196 |
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    A1944

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    Admin:

    If, as it appears, you have the ear of Humax Towers, is there any chance you could persuade them to monitor this forum on a regular basis to discover what problems users are uncovering?

    | Thu 12 Nov 2020 23:32:20 #197 |
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    SSThing

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    A1944 - 9 hours ago  » 
    Admin:
    If, as it appears, you have the ear of Humax Towers, is there any chance you could persuade them to monitor this forum on a regular basis to discover what problems users are uncovering?

    I would hope (because it would be a dereliction of duty not to) that there are several members from Humax but they don't introduce themselves as such because they would be inundated with messages if they did.

    | Fri 13 Nov 2020 9:15:14 #198 |
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    A1944

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    SSThing - 8 mins ago  » 

    A1944 - 9 hours ago  » 
    Admin:
    If, as it appears, you have the ear of Humax Towers, is there any chance you could persuade them to monitor this forum on a regular basis to discover what problems users are uncovering?

    I would hope (because it would be a dereliction of duty not to) that there are several members from Humax but they don't introduce themselves as such because they would be inundated with messages if they did.

    Yes, you would hope so, but it has seemed that they only become aware of problems when a good few people send in emails complaining.

    | Fri 13 Nov 2020 9:25:22 #199 |
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    Billyboy

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    That is the way to go. How do we contact them? Is there a specific email address? It would be helpful to know for this problem and for future reference.

    | Fri 13 Nov 2020 10:00:27 #200 |
  9. Barry

    Barry

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    Billyboy - 19 mins ago  » 
    That is the way to go. How do we contact them? Is there a specific email address? It would be helpful to know for this problem and for future reference.

    All contact details are here :

    https://uk.humaxdigital.com/contact-us/

    | Fri 13 Nov 2020 10:21:44 #201 |
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    Billyboy

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    Thank you for the quick reply. I’ll email them right away.

    | Fri 13 Nov 2020 10:37:54 #202 |

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