help - unable to use ondemand or showcase

My Humax Forum » Freesat HD » HDR 1000, 1010, 1100S

help - unable to use ondemand or showcase

(935 posts)

REPASSAC

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Not got problems here but my advice would be stick with it. I am sure freesat will have it fixed it soon one way or another.

| Sun 16 Nov 2014 20:30:19 #661 |
Inge Jones

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REPASSAC - 1 day ago »
I assume both of you can access IPlayer via channel 901 and you have tried freesats advice? (link at the foot of #651)

I can and have.

How do I know it's not just a faulty machine?

| Tue 18 Nov 2014 13:06:53 #662 |
-gonzo-

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Inge Jones - 18 minutes ago »

REPASSAC - 1 day ago »
I assume both of you can access IPlayer via channel 901 and you have tried freesats advice? (link at the foot of #651)

I can and have.
How do I know it's not just a faulty machine?

Have you got a smart phone or tablet? Have you tried installing the Freesat App and see if any of the players will launch via that!

| Tue 18 Nov 2014 13:26:46 #663 |
JamesB

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-gonzo- - 5 minutes ago »

Inge Jones - 18 minutes ago »

REPASSAC - 1 day ago »
I assume both of you can access IPlayer via channel 901 and you have tried freesats advice? (link at the foot of #651)

I can and have.
How do I know it's not just a faulty machine?

Have you got a smart phone or tablet? Have you tried installing the Freesat App and see if any of the players will launch via that!

Though that wouldn't rule out a faulty machine.

@Inge Jones, you could ring Humax and see if they'll swap the box. Of course it does mean losing your recordings.

| Tue 18 Nov 2014 13:35:37 #664 |
Quantum

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I've never been able to use 901 or 903

| Tue 18 Nov 2014 13:59:20 #665 |
REPASSAC

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Quantum - 15 minutes ago »
I've never been able to use 901 or 903

In that case:
1. Has your unit acquired a IP address (System Info - Network).
If not check DHCP is enabled on your router and the connection to the router is good. (Led lit on router and unit's network port).
connectivity.
2. If it has an IP, can you ping it from a PC
This will show LAN connectivity, but not WAN connectivity.

| Tue 18 Nov 2014 14:15:26 #666 |
Barry

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To those still having problems...

Believe there is a software release imminent that might help.

| Wed 19 Nov 2014 10:55:31 #667 |
Barry

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New software version 2.02.07 on air now,

| Wed 19 Nov 2014 12:14:04 #668 |
Eric

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Can't wait.

| Wed 19 Nov 2014 19:26:15 #669 |
MrSloth

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Well I've got the 2.02.07 update (bit odd though as update date says 4th November, not 19th).

I can get to On Demand then launch iPlayer fine. Try to start watching a programme and screen just goes black and nothing happens. Tried several programmes. Same on ITV player except I get "a problem has occurred with the video service (50070)"

So it's progress, but not quite working yet

| Wed 19 Nov 2014 22:46:54 #670 |